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Meet Louise Tomlinson, a single-booker who’s conquering her company’s travel woes with ease.

Louise is part of [Reinventure](https://reinventure.com.au/), a founder-first corporate venture capital firm in Sydney. Reinventure champions founders who have the vision, ambition, and hustle to transform an industry across Asia-Pacific and beyond, propelling them forward with the support of a top 20 global bank. That’s where Louise comes in.

As Executive Assistant to the Managing Partners at the firm, she manages the travel that the team undertakes to make in-person connections happen. Reinventure’s focus has historically been within fintech; however, they are now growing and starting to explore opportunities in other industries such as retail, artificial intelligence, and more. “As our number of ventures accelerates and we expand overseas, it became important to me that we implemented a travel solution which worked for both travellers and for me,” Louise said.

With international travel for the team growing year-over-year, last-minute travel plans and complicated itineraries are the norm at Reinventure. On top of that, updates to their itineraries often require flight and hotel reservation changes. “When I joined the team, we also had no visibility into how much we were spending on travel and we had never even considered building reporting to optimise that spend,” Louise added.

After researching multiple options, Louise was immediately drawn to TripActions. “TripActions aligns with Reinventure on both a culture and product level — with high growth and innovative ideas, it’s just like the companies we invest in,” said Louise.

From the fast response of the TripActions sales team to the quick-and-easy demo, Louise was instantly sold. While juggling executive needs and her day-to-day responsibilities, she was thrilled with how smooth and speedy the onboarding process was. “I started booking on the platform the day we signed the contract,” Louise said.

Reinventure’s travellers love that TripActions keeps everything all in one place and guides them through their journeys, alerting them of check-in, boarding, and any delays. And Louise is a champion user of TripActions, taking advantage of all the platform's features to give her travellers the best experience possible. 

“TripActions is efficient, it saves time and we’re monitoring the company’s travel spend for the first time ever.  I have already seen a huge benefit in cost savings, and due to the complex nature of our travel I've managed to free up a lot of my time to work on other projects thanks to TripActions,” said Louise. 

Her favorite part? [The TripActions’ support team. ](https://tripactions.com/traveler-support)

“I’m super happy with the service and the support team are always so quick and so friendly. Making changes to our team’s complex travel itineraries is so easy. I no longer wait on the line with the airline for an hour — I just online chat to the TripActions support team and it’s fixed! I tell all my contacts at the companies we invest in to use TripActions if they want the best experience in business travel.”


Reinventure Drives Growth through Travel with TripActions

Reinventure Drives Growth through Travel with Navan

Most European road warriors have spent a bit of time at St Pancras; for many, it’s part of the regular commute to and from Paris. However, for those who have just rushed through it on the way to catch a train, they may not have checked out everything that St Pancras has to offer.

Here are our recommendations for how to pass the time if you find yourself in London’s St Pancras:

### Architecture
Step outside and take a walk around the building for the best view. St Pancras Station is more than 150 years old and is a wonder of Victorian-era engineering. It is a masterpiece of Victorian gothic architecture and one of the most elegant stations in the world. Be sure to take a walk through the adjoining St Pancras Renaissance London Hotel. You can grab a bite of lunch at Mi + Me, afternoon tea at The Hansom Lounge, a cocktail at Booking Office or the botanical haven Roof Garden at St Pancras, or dinner at The Gilbert Scott while awaiting your train.

### War Memorial 
In 2018, a war memorial was installed to mark the 150th anniversary of St Pancras and the centenary of the end of WWI. The memorial sits on the grand terrace and was created by artist Fabien Peake. 

### The Meeting Place
Known locally as “The Lovers” statue, the 9m bronze statue is hard to miss.  It’s by renowned sculptor Paul Day and is the first thing you see as you step off the Eurostar.

### The Sir Elton John Piano
In February 2016, Elton John performed an impromptu set at St Pancras. As a gift, he left the piano behind for visitors to enjoy.  

### The Champagne Bar
The famous St Pancras Champagne Bar by Searcy’s is the longest in the world at 98 metres. Enjoy a cheeky glass of bubbles and some nibbles before jumping on the Eurostar.

### Shop
St Pancras has some of the best British shops all along the concourse. Whether you are looking for toys for the kids, gifts for your partner, or just to treat yourself, there are plenty of options, including Marks & Spencer, John Lewis, Ted Baker, Links London, Joules, Dune, Chanel, Hacthards, Godiva Chocolates, Paperchase, and many more.

### Load up on train snacks!
St Pancras is home to some amazing options for food on the go. A great feature of train travel is that you can grab a coffee, lunch, or other snacks and take them onboard the train (and for those of you hoping on the Eurostar, your coffee can even go through security!).

### Fine Dining
The concourse is home to many great dining options, such as Georges Bar by Marcus Wareing, The Betjeman Arms, and Mi +Me. If you have time between your connecting trains, these options are definitely worth checking out.

### Platform 9 ¾ 
Harry Potter fans can take a quick walk through to Kings Cross to check out Platform 9 ¾. It can get pretty busy at the weekend, so it’s worth getting tickets in advance if you are on a schedule.

### Play the Jukebox
Near the Southeastern platform there is a free-to-use Jukebox. It’s got more than 57,000 songs to choose from, so you can entertain fellow travelers by playing all your favourites.

From London to [Chicago](https://tripactions.com/blog/ohare-airport-infographic), as TripActions’ [presence becomes more and more global](https://tripactions.com/blog/becoming-a-global-company), you can expect to see even more travel hub advice spanning destinations world-wide.

10 Things to Do at London's St Pancras

Travel is one of the largest cost centers for companies, often creating headaches for finance and frustration for business travelers. Organizations are constantly trying to find new, innovative ways to cut costs, and travel is typically at the forefront of these conversations. Yet most common ways to solve the challenges of travel cause even more headaches than they fix. [Unmanaged corporate travel policies](https://tripactions.com/webinar/the-ultimate-unmanaged-to-managed-travel-checklist) lead to unchecked, runaway spending, while overly-restrictive programs push employees to “go rogue,” usually booking out of platform and policy.

The root cause of this challenge? Employees don’t think of company money as their own.

Consider this: when you book a personal trip, whether to see family, visit friends, or take a relaxing tropical vacation, you tend to think about price at least as much as convenience — if not more. If there’s a four-star hotel that costs $300/night and another five-star hotel that costs $440, it’s likely you’ll go for the four-star. Admit it: you *would* rather get the plush add-ons and special treatment you get from a five-star accommodation, but it makes more sense for your personal finances to save that money.

But when it comes to business travel, you might go ahead and book the five-star room since it falls right under your company’s maximum allowance of $450. In this context, convenience and experience are valued more than price. When given the opportunity, employees may spend up to the maximum allowance, especially if that’s the guardrail they’re given.

So how can companies better manage their travel programs to encourage travelers to spend company money in a way that’s good for them and good for the business? It’s more than just about saving money — it’s about delivering a comprehensive, traveler-friendly experience that keeps employees engaged from the minute they book to the minute their return flight touches down after a successful trip.

Here are seven ways TripActions makes this a reality at organizations all over the world:

1. **Real-time market pricing.** Rather than a set-it-and-forget-it travel policy based on an average rate for hotel rooms, use a platform with real-time dynamic policy and pricing. Doing so ensures your employees are presented with room rates and inventory based on the market rates for that location and time period, factoring in demand, seasonal factors, and more. 
2. **Incentivize employees.** Give employees a price-to-beat based on that real-time dynamic policy and pricing, and then give them a share of the savings. For example, if the employee saves $100 per night, credit their rewards account with $30 towards upgrades, personal travel, or gift cards while saving the company $70.
3. **Give travelers choice.** With unrivaled [global inventory](https://tripactions.com/inventory) pulling from global distribution systems (GDSs), consumer sites, directly from hotels, and directly from airlines through NDC, TripActions provides travelers with extensive options to choose and the peace of mind that they are seeing the best available inventory for them at the best available prices for their companies.  
4. **Make user experience matter.** Travelers do not shed their consumer preferences just because they’re traveling for work. The TripActions platform was built with the traveler in mind, with a best-in-class mobile experience that delights users. Powerful personalization, flight change, and access to a travel agent in less than 60 seconds, all in the TripActions mobile app. 
5. **Provide amazing support.** TripActions provides 24/7 365 travel agents to our business travelers at no additional cost. Travelers and their travel managers can rest assured they can reach out to a travel agent — over chat, email, and phone — should last-minute plans or unexpected events derail travel plans. And being able to chat over wifi while in flight to get changes made not only creates an amazing experience, but also incredible peace of mind. 
6. **Centralize your travel management.** Travel managers enjoy at-a-glance reporting on company travel savings, employee spending, and travel trends — all within the centralized TripActions admin dashboard. We provide real-time analytics on which employees are saving the most and what locations your travelers frequent the most to help negotiate better rates.
7. **Gain visibility.** A traveler-friendly platform with high (90%+ on average!) [user adoption](https://tripactions.com/blog/over-90-percent-user-adoption-with-tripactions) means travel and finance managers have immediate visibility into what travelers are booking and how much they’re spending. Gone are the days of surprise expense reports at month’s end. Instead, managers know exactly where their travelers are going and can adjust budgets, planning, and allocations as needed. 

TripActions enables companies to better-manage their business travel budgets, reducing T&E while keeping employees happy — now that’s something the whole company will be excited about.

To learn how TripActions can help you balance cost savings with employee satisfaction, check out the IDC MarketScape where IDC named TripActions a [leader for Corporate Travel Booking Applications.](https://tripactions.com/ebook/tripactions-idc-marketscape-report)

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