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    Study finds Navan saves customers 16% on business travel

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    4.7out of5|9K+ reviews

    Navan Reviews From Verified Users and Trusted Platforms

    Explore firsthand experiences from companies that rely on Navan to manage travel and expenses

    Go to Navan →
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    Trusted by thousands of companies

    amplitude - blue - 900 LYFT - blue - 900Okta - blue - 900box - blue - 900Thomson - Reuters - blue - 900Snowflake - blue - 900datadog-blueNilfisk-blueupdated shaw logo(2025)mongo-db-blueprimark-bluecrate-barrel-bluetoast-bluewayfair-blueglassdoor - blue - 900zoom-blueshopify-blueancestry-bluepaychex - blue - 900mattress-firm-bluepinterest - blue - 900heineken - blue - 900
    amplitude - blue - 900 LYFT - blue - 900Okta - blue - 900box - blue - 900Thomson - Reuters - blue - 900Snowflake - blue - 900datadog-blueNilfisk-blueupdated shaw logo(2025)mongo-db-blueprimark-bluecrate-barrel-bluetoast-bluewayfair-blueglassdoor - blue - 900zoom-blueshopify-blueancestry-bluepaychex - blue - 900mattress-firm-bluepinterest - blue - 900heineken - blue - 900

    Take a closer look at Navan reviews

    Navan reviews applaud exceptional ease of use

    Even the most powerful platforms fall flat without an exceptional user experience. That's why Navan reviews consistently highlight its ease of use that drives company-wide adoption.


    “I was reluctant to learn a new system, but found Navan very easy to use and it has several benefits over the traditional legacy systems. I get paid faster, expense are easier to enter, and travel booking is a breeze.” —Sam B.


    “I’ve tried a bunch of other expense tools, and most of them feel clunky or take too much time to figure out. With Navan, everything just flows.” —Hemanth K.

    Admin view of travel transactions on NavanAdmin view of travel transactions on Navan

    Customer reviews rank Navan's 24/7 support team as best-in-class

    When minutes matter, in-house expertise makes all the difference. Navan reviews highlight our 24/7 support team's ability to resolve issues in real time.


    “Their customer service team via chat is also great and always ensure that I get the best support that I need, especially during unforeseen circumstances.” —Mac B.


    “At the airport with flight delays, I can jump on a chat with a real person who will work to figure out alternatives.” —Robert


    ”Very rarely are there problems but whenever there's any confusion, their support is top notch.” —Josh M.

    reviews-supportreviews-support

    Cost Savings

    The proof is in the savings. Navan reviews consistently praise real cost reductions through exclusive rates, smart policy controls, automated optimization, and a smart rewards system that incentivizes cost-conscious choices.


    “The real win, though, is how often Navan saves my employer money and rewards me personally. I collect points on airlines, hotels, etc. It’s overall great to use!” —Verified User


    “I like the ability to get several airline, hotel, and car options and earn customized rewards for saving the company money.” —Roderick M.


    “Navan saves me so much time by pulling all available flight, hotel, and rental options. Having all our negotiated rates built into the system saves us so much time and money!” —Aimee G.

    Cost SavingsCost Savings

    Navan reviews set a new standard in T&E

    Navan tops the charts in travel and expense according to real users
    Ease of BookingBook flights, hotels, and cars in minutes, not hours.
    95%
    User, Role, and Access ManagementTailor permissions for the right people instantly.
    93%
    Itinerary ManagementKeep entire trips organized in one place, accessible anywhere.
    94%
    Business Tool IntegrationConnect your existing tools for effortless workflows.
    92%
    Trip NotificationsGet travel alerts and updates in real time.
    95%
    ReportingTurn travel and expense data into actionable insights.
    93%
    Policy Compliance ManagementSafeguard compliance with automated policy enforcement.
    92%
    Performance and ReliabilityCount on consistent uptime for booking and managing travel.
    95%
    Source: https://www.g2.com/products/navan-formerly-tripactions/features

    Explore more Navan reviews

    “I love that the filtering and searching options are thorough. I have the ability to sort and filter by hotel group, airline alliance, etc.”
    G2 icon Yvonne W.
    "Great product to plan business trips and manage expenses on the go with the mobile app. I've used different products in the past and Navan shows top-tier in what they do."
    Capterra icon Randy P.
    "Managing travel and being able to refer back to past travel bookings is so helpful. You can re-book a hotel that you liked from before simply by looking up your past bookings."
    Capterra iconCrystal V.
    "Love Navan! We have started to mandate the usage of Navan and our employees have had nothing but a positive experience with it. It is nice to be able to know from a safety standpoint where our employees are when booking for travel."
    Capterra iconEmily M.
    “Navan has significantly simplified my travel planning experience by serving as a comprehensive single source for all my needs.”
    G2 iconVerified User
    “This app makes booking any and all travel easy. From plane tickets to car rentals to hotels. Their rates are great!”
    G2 iconAlan P.
    “I use Navan through work for all of my work travel needs, and it is SO easy to use. I go on at least 5 trips a year for work, and so I use it often. It includes many features, my favorite being that it keeps track of all of my memberships and then gives me the best deal for those while booking for work.”
    G2 iconReem C.
    “I appreciate that I’m able to book all travel and accommodations through Navan, as well as submit travel-related expenses. The app makes it super-easy to do this on the go, so I’m not saving and submitting receipts through a spreadsheet expense report when I return home from a trip.”
    G2 iconShannon H.
    “I love how it is integrated with our corporate virtual expense credit card so that I am not paying out of pocket for things, only to wait to be reimbursed later.”
    G2 iconAvi L.
    “It was really easy to set up the app so that any receipts can be emailed in, then the app just picks up everything it needs for the expense automatically.”
    G2 iconTim L.
    “No need to worry about receipts. Huge time savings for me and my team. And the new branding and ease of use of the app are amazing. Definitely recommend it to business travelers. The Naval Expense app (formerly Liquid) is life-changing.”
    G2 iconMeagen E.
    “Navan made my work travel effortless and easy to upload receipts as you go!”
    G2 iconValerie H.
    “You can add an expense from your phone. Amazing feature. I do my expenses in real time!”
    G2 iconVerified User
    “The AI/image recognition built in for receipts is spot on. I can ”stream” upload expenses as I have them, and it doesn’t take me more than 30 seconds to submit while doing it on the road.”
    G2 iconNick S.
    “It is very user-friendly and has such an easy app to use. It’s easy and simple to book a trip and to send our finance team our expenses.”
    G2 iconStanley S.
    “After using a few different solutions at previous companies that looked like the UI hadn’t been updated since 2005, switching to Navan at my new company was so exciting. It is very user-friendly — booking work travel and submitting expenses are quick.”
    G2 iconKyleigh O.
    “Navan is so simple to use, the process of uploading an invoice/expense is so easy, and all the information populates for you — and you get a side of funny jokes to enjoy as you complete the form! It lightens up those tense office days. Thanks for a little sunshine in my day!”
    G2 iconVerified User
    “Very easy to upload a receipt and get a refund or correct things from both a manager and individual contributor standpoint. It’s user-friendly on both sides.”
    G2 iconSarah A.
    “It’s extremely easy to just boot the app up, scan a receipt, and send it in. Then it’s usually auto-approved on a set of criteria that you follow from the app, which is easy to find. It’s easy to manage your budgets and keep track because, thankfully, it is all in the same area.”
    G2 iconClaud H.
    "Best expense tool on the market."
    Capterra iconJacob W.
    “Booking and managing trips is effortless, and the Navan team is incredibly helpful whenever I need to make changes to a trip that I’m unable to do via the app/website. Also, earning Navan Rewards from business travel that I can spend on personal travel is a great perk.”
    G2 iconVerified User
    “It is super-easy to navigate. Any time I have to contact customer support, which is not very often, they are always pleasant. I use the app every month for travel to Washington, D.C. This was easy to implement once my company sent me the link to join.”
    G2 iconWendy C.
    “I love the process — I do my flight, hotel, and car at once — and also the way it works with changes and cancellations. The customer support when I call is great.”
    G2 iconAlexi C.
    “Whenever reaching out to customer support, I received a quick response.”
    G2 iconVerified User
    “It is nice that there is only one upfront fee for a given trip/itinerary. Customer support has been helpful when needed.”
    G2 iconMark O.
    “Customer support has been great!”
    G2 iconDavid O.
    "Great business trip tool, on par with more emblazoned names. The UI/UX is very slick, modern and pleasant. I like the many comparison options as well as the rewards offered."
    Capterra iconMike T.
    "Navan is the future of expenses. My overall experience with Navan has been great! It’s easy to use, intuitive, and makes managing expenses a breeze. Uploading receipts is quick, and the navigation is seamless, saving me time and effort."
    Capterra iconShade A.
    "Navan is really cool! I really like traveling with Navan. Easy to use and has some cool features."
    Capterra iconWilliam G.
    “The UX of the app was amazing, uploading expenses is really simple, and it guides you all the way through the process. I really never got lost using the app even as a newbie.”
    G2 iconGabriel G.
    “It’s very easy to go through all the steps of booking flights and accommodation. All needed information is well displayed, and it’s easy to go back and forward in the booking process.”
    G2 iconCláudio R.
    “The platform is user-friendly, and the continuous updates have been incredibly helpful in streamlining our processes.”
    G2 iconSilvia C.
    “The user interface is very awesome. Easy to use. The OCR Technology that Navan is using is just ultimate. Scans any receipt in seconds with almost 98% accurate details.”
    G2 iconRohan D.
    “The interface is clean, intuitive, and makes it easy to find what I need, whether I’m booking travel or submitting expenses.”
    G2 iconVerified User
    “Booking through Navan is super-easy, especially to compare various costs between flights, hotels, and rental companies, without having to go to many different sites.”
    G2 iconGina M.
    “Navan is easy to use, either on your computer or on your phone. It’s convenient when I need to book a hotel last minute while travelling for work.”
    G2 iconVerified User
    “Navan made my work travel effortless and easy to upload receipts as you go!”
    G2 iconValerie H.
    “Navan made my work travel effortless and easy to upload receipts as you go!”
    G2 iconValerie H.
    “Not complicated, not fussy, very easy to use without training. Don’t have to break expenses out by specific dates or weeks.”
    G2 iconSharon P.
    “Navan’s interface was very easy for booking my hotel and flights for a recent work trip. I was pleasantly surprised with how easy it was to change my flight in the platform as well.”
    G2 iconVerified User
    “I love the simplicity of the UI and the credit benefit for saving employer money when choosing cheaper lodging; also, the auto-fill from receipt works very well.”
    G2 iconVerified User
    “It drives employees toward the best average prices by incentivizing them on the savings with a loyalty program.”
    G2 iconVerified User
    “The cross-travel platform means you get great prices ... I really like the cash back for saving the company I work for money by staying in less-expensive locations.”
    G2 iconTony S.
    “Navan always finds the best deals; the savings with car rentals are significant. The app is easy to use, and the customer support is great.”
    G2 iconBryan A.
    “The rewards are very easy to earn on hotels and rental cars, and it helps save the company money, too. I use it every time I book a business trip.”
    G2 iconCollin R.
    “It’s rare to see a company combine user experience, automation, and policy compliance so effectively.”
    G2 iconOmkar S.
    “I like that the tool is very transparent and user-friendly when it comes to work travel policy and rewards earned.”
    G2 iconVerified User
    “Everyone takes control by booking what they need within policy. Very easy to set up, and it also integrates with Expensify and other tools you might use. Customer support is very responsive.”
    G2 iconCandice C.
    “For work travel, I do not need to remember my employer’s guidelines and policies. Navan will not allow me to book a flight, hotel, or car that is outside of the rules without alerting me first, and if I do, it immediately requires manager approval.”
    G2 iconVerified User
    “Navan makes travel booking and management of expenses simple and very efficient. The interface is easy to use, and the experience is smooth. Company-approved pricing policies are visible so you can maintain compliance easily as a user.”
    G2 iconInes E.
    “Very customizable policies — use presets or edit to be specific to your company. The integration with travel and expense is seamless.”
    G2 iconCharity E.
    “I especially appreciate the real-time itinerary updates and how everything syncs perfectly with our company’s travel policies and expense system. The mobile app is also a game-changer — I can manage changes on the fly without having to dig through emails or wait on hold with a travel agency.”
    G2 iconTim D.

    Navan is the #1 rated travel and expense platform

    Navan earns its top-rated status as the only all-in-one solution that seamlessly integrates travel booking and expense management. Companies worldwide award it perfect satisfaction scores and No. 1 rankings across major categories.
     

    G2

    With ease of use, productivity, and user experience as most-mentioned pros.
    g2_review
     

    G2

    With ease of use, productivity, and user experience as most-mentioned pros.
    g2_review
     

    Capterra

    Capterra reviews rave about Navan’s customer support and company savings.
    Capterra_review
     

    Capterra

    Capterra reviews rave about Navan’s customer support and company savings.
    Capterra_review
     

    Google Play

    Navan for Android devices has 100K downloads and counting.
    Google_play_review
     

    Google Play

    Navan for Android devices has 100K downloads and counting.
    Google_play_review
     

    App Store

    Over 12,000 ratings put Navan’s iOS app at a 4.8 rating.
    App_store_review
     

    App Store

    Over 12,000 ratings put Navan’s iOS app at a 4.8 rating.
    App_store_review

    Why teams love Navan

    • Custom budget controls

      Set spend rules once and let Navan do the work. Employees see what’s in and out of their policy.

    • Easy approval flows

      Determine which types of transactions need review and who reviews them.

    • Increased savings

      Boost your bottom line with proactive policies, negotiated travel rates, Navan Rewards, and more.

    • Global travel selection

      Access an unrivaled inventory sourced from aggregators, our partners, and more — in one place.

    • Actionable insights

      Track company-wide travel and expense in one place and get smart savings suggestions.

    Get started
    G2 Spring Report 2026

    Highly rated by global teams on the move

    Navan earns its top-rated status as the only all-in-one solution that seamlessly integrates travel booking and expense management. Companies worldwide award it perfect satisfaction scores and No. 1 rankings across major categories.
    G2 report 2026G2 report 2026

    Frequently Asked Questions

    • With Navan, employees can seamlessly book flights, hotels, and ground transportation within a single platform. Company travel policies are applied automatically, expenses are captured at the time of booking, and travel support is available around the clock. As noted by Navan Travel reviews from business travelers, the platform delivers a smoother experience than legacy solutions, reducing unnecessary back-and-forth and offering enhanced flexibility when plans change.
    • Navan reviews by executive assistants and admins report fewer approval bottlenecks, more efficient trip management, and less time spent tracking receipts. They also highlight the benefits of features such as saved traveler preferences and delegate booking.
    • Navan Expense is built for simplicity: receipts are scanned automatically, policies are enforced in real time, and reimbursements are processed quickly — all within the same platform. As detailed in Navan’s expense management product review, these features help minimize manual work and speed up approvals. Customers echo these benefits in their expense management reviews, often noting the streamlined process and improved collaboration with finance teams.
    • Finance managers and CFOs appreciate how Navan delivers cost control, real-time visibility, and seamless integration with tools like NetSuite, QuickBooks, and Sage Intacct. Navan reviews by finance leaders highlight the solution’s automated policy enforcement and intuitive dashboards as being essential for proactive budget management. These features are often credited with helping teams become — and remain — more efficient and compliant.
    • Guided by customer insights, Navan consistently releases improvements like faster mobile performance, guided onboarding, enhanced expense features, and transparent pricing. Thanks to powerful 24/7/365 global support and our GenAI-powered assistant, Ava, customers benefit from Navan’s relentless focus on efficiency and value.
    • Reddit is a useful source for firsthand perspectives on Navan. In Navan Reddit reviews, customers share their experiences, praise the intuitive interface and workflow efficiency, and compare the solution to alternatives such as SAP Concur and Amex GBT Egencia.

    See where will Navan take your company

    Get started
    • Business Travel
    • Expense Management
    • Advanced Analytics
    • Navan Rewards
    • Sustainability
    • Enterprises
    • Small Business
    • Accounting Teams
    • Executive assistants
    • Finance Teams
    • Travel Managers
    • Travelers
    • Energy and Utilities
    • Financial Services
    • Food and Beverages
    • Health and Wellness
    • Industrial and Manufacturing
    • Media and Entertainment
    • Professional Services
    • Real Estate and Construction
    • Retail and Ecommerce
    • Technology and Software
    • Guides
    • Compare Us
    • Blog
    • Travel and Expense Glossary
    • Per Diem Calculator
    • Mileage Calculator
    • Case Studies
    • Help Center
    • Customer Resources
    • End-User Resources
    • Customer Reviews
    • About Us
    • Partners
    • Careers
    • Contact Us
    4.7out of5|9K+ reviews
    SpendManagement_BestUsability_EnterpriseTravelManagement_Leader_Small-BusinessMileageTracking_BestResultsExpenseManagement_Leader_AmericasExpenseManagement_Leader_EMEASpendManagement_Leader_Mid-MarketTravelManagement_BestRelationship_Enterprise
    return (
    SpendManagement_BestUsability_EnterpriseTravelManagement_Leader_Small-BusinessMileageTracking_BestResultsExpenseManagement_Leader_AmericasExpenseManagement_Leader_EMEASpendManagement_Leader_Mid-MarketTravelManagement_BestRelationship_EnterpriseSpendManagement_BestUsability_EnterpriseTravelManagement_Leader_Small-BusinessMileageTracking_BestResultsExpenseManagement_Leader_AmericasExpenseManagement_Leader_EMEASpendManagement_Leader_Mid-MarketTravelManagement_BestRelationship_EnterpriseSpendManagement_BestUsability_EnterpriseTravelManagement_Leader_Small-BusinessMileageTracking_BestResultsExpenseManagement_Leader_AmericasExpenseManagement_Leader_EMEASpendManagement_Leader_Mid-MarketTravelManagement_BestRelationship_Enterprise
    );
    • France
    • Germany
    • Netherlands
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    • United Kingdom
    • United States
    • Website Terms of Use
    • Privacy
    • Security
    • Accessibility Statement
    • Modern Slavery Statement
    • Status
    • Apple App Store
    © 2026 Navan
    The Navan card is issued by Celtic Bank (Member FDIC), Stripe Technology Europe Limited, Stripe Payments UK Limited, Adyen N.V. (EU), Adyen N.V. San Francisco Branch (US), and Adyen N.V. London Branch (UK)
    About Navan

    Navan is the global AI-powered business travel and expense management platform that makes travel easy for frequent travelers. powering travel programs at more than 10,000 companies, including Canva, HelloFresh, DoorDash, Duolingo, and Steelcase. The platform simplifies travel, payments, and expense management with intuitive tools for booking, automated payments with built-in virtual cards, and seamless expense reporting. Navan delivers exceptional customer satisfaction, with a 96% CSAT and 43 NPS. Founded in 2015 by Ariel Cohen and Ilan Twig as TripActions, Navan reported $613M in LTM revenue and $7.6B in LTM gross booking volume, each for the twelve months ended July 31, 2025. The company aims to empower organizations worldwide to make corporate travel smarter and more efficient. Learn more at navan.com.

    • Business Travel
    • Expense Management
    • Advanced Analytics
    • Navan Rewards
    • Sustainability
    • Enterprises
    • Small Business
    • Accounting Teams
    • Executive assistants
    • Finance Teams
    • Travel Managers
    • Travelers
    • Energy and Utilities
    • Financial Services
    • Food and Beverages
    • Health and Wellness
    • Industrial and Manufacturing
    • Media and Entertainment
    • Professional Services
    • Real Estate and Construction
    • Retail and Ecommerce
    • Technology and Software
    • Guides
    • Compare Us
    • Blog
    • Travel and Expense Glossary
    • Per Diem Calculator
    • Mileage Calculator
    • Case Studies
    • Help Center
    • Customer Resources
    • End-User Resources
    • Customer Reviews
    • About Us
    • Partners
    • Careers
    • Contact Us
    4.7out of5|9K+ reviews
    SpendManagement_BestUsability_EnterpriseTravelManagement_Leader_Small-BusinessMileageTracking_BestResultsExpenseManagement_Leader_AmericasExpenseManagement_Leader_EMEASpendManagement_Leader_Mid-MarketTravelManagement_BestRelationship_Enterprise
    return (
    SpendManagement_BestUsability_EnterpriseTravelManagement_Leader_Small-BusinessMileageTracking_BestResultsExpenseManagement_Leader_AmericasExpenseManagement_Leader_EMEASpendManagement_Leader_Mid-MarketTravelManagement_BestRelationship_EnterpriseSpendManagement_BestUsability_EnterpriseTravelManagement_Leader_Small-BusinessMileageTracking_BestResultsExpenseManagement_Leader_AmericasExpenseManagement_Leader_EMEASpendManagement_Leader_Mid-MarketTravelManagement_BestRelationship_EnterpriseSpendManagement_BestUsability_EnterpriseTravelManagement_Leader_Small-BusinessMileageTracking_BestResultsExpenseManagement_Leader_AmericasExpenseManagement_Leader_EMEASpendManagement_Leader_Mid-MarketTravelManagement_BestRelationship_Enterprise
    );
    • France
    • Germany
    • Netherlands
    • Spain
    • United Kingdom
    • United States
    • Apple App Store
    • Website Terms of Use
    • Privacy
    • Security
    • Accessibility Statement
    • Modern Slavery Statement
    • Status
    © 2026 Navan
    The Navan card is issued by Celtic Bank (Member FDIC), Stripe Technology Europe Limited, Stripe Payments UK Limited, Adyen N.V. (EU), Adyen N.V. San Francisco Branch (US), and Adyen N.V. London Branch (UK)
    About Navan

    Navan is the global AI-powered business travel and expense management platform that makes travel easy for frequent travelers. powering travel programs at more than 10,000 companies, including Canva, HelloFresh, DoorDash, Duolingo, and Steelcase. The platform simplifies travel, payments, and expense management with intuitive tools for booking, automated payments with built-in virtual cards, and seamless expense reporting. Navan delivers exceptional customer satisfaction, with a 96% CSAT and 43 NPS. Founded in 2015 by Ariel Cohen and Ilan Twig as TripActions, Navan reported $613M in LTM revenue and $7.6B in LTM gross booking volume, each for the twelve months ended July 31, 2025. The company aims to empower organizations worldwide to make corporate travel smarter and more efficient. Learn more at navan.com.