This accessibility statement applies to content published on Navan’s web and mobile platforms, including but not limited to the Navan main website, travel booking portals, expense management tools, and all associated applications provided to clients in the European Union.
It does not apply to any other products or external websites, which will provide their own specific accessibility statement where applicable.
Navan is committed to ensuring digital accessibility for people with disabilities and is continually working to improve the user experience for everyone, in alignment with the European Accessibility Act (EAA) Regulations.
Navan Services Navan is a modern travel, corporate card, and expense management solution that combines powerful technology with high-end service. The single-platform solution seamlessly manages travel booking, itinerary management, corporate cards and expenses using the latest AI-driven technologies backed by unrivaled global inventory. Seasoned, local travel agents support each client with a mixture of experience and technology, and provide a superior grade of proactive, tailored service. The only platform that does it all: • Travel booking and support • Virtual and physical cards • Global issuing and reimbursements • Automated expense management • Real-time reporting and dashboard
Improvements
Here are some of the improvements we have made on parts of our website:
We have improved our accessibility score across travel pages on both web and mobile platforms
We added Error Messages to form fields with relevant icons and colour contrast
We fixed Focus and Invalid states for form fields
Improved keyboard navigation and improved accessibility for visual states for form fields by showing which element is in Focus or Invalid State
We have made the following UX improvements:
We have made significant progress in our travel booking flow to make the end to end flow for flights, hotels accessible friendly on both web and mobile
Spacing issues (error message should be tied to form field) so it is clear which error message applies to which form field
No buttons are disabled (for example submit button is enabled and will describe that it is not usable until they fill in other form fields)
We added ARIA attributes for interactive elements
Technical metadata added to elements (bars, boxes, etc) to allow screen readers to understand what a button or function signifies
We have included alternative texts for images for screen readers
The Navan website, web app, and mobile app are being designed and updated to comply with the EN 301 549 v3.2.1 accessibility standard, which closely follows Level AA of the Web Content Accessibility Guidelines (WCAG) version 2.1.
Preparation of this statement This statement was prepared on December 31, 2025. The statement is based on: Findings from internal and external accessibility audits (Phase 1 completed, led by accessibility experts) Ongoing manual and automated testing of representative samples of key pages and workflows Review against the Web Content Accessibility Guidelines (WCAG) 2.1 AA and EN 301 549
Feedback and Contact We welcome your feedback on the accessibility of Navan’s digital services. Please let us know if you encounter accessibility barriers, need alternative format information, or wish to request an oral statement through our internal feedback tools. We also welcome direct feedback to our accessibility team by emailing accessibility@navan.com.
When providing feedback, please include information on the operating system being used, the browser or mobile platform and any accessibility settings or software such as screen reader name and version.
Compatibility with browsers and assistive technology Navan’s website and applications are designed to be compatible with:
The latest versions of Google Chrome, Microsoft Edge, and Apple Safari, In combination with recent versions of NVDA, VoiceOver, and TalkBack screen readers, In progress by adding metadata On both desktop and mobile operating systems (including iOS 17/Android 9 and above)
Technical specifications The accessibility of Navan’s digital services relies on the following technologies to function with applicable assistive technologies and web browsers: HTML, CSS, JavaScript, WAI-ARIA
Ongoing Monitoring We regularly evaluate our digital accessibility efforts through a variety of activities, including:
Reviewing industry standards Assessing emerging technologies Tracking updates to key assistive technologies
These ongoing evaluations help ensure that our digital accessibility initiatives remain aligned with current industry best practices.
Disproportionate Burden Where fulfilling specific accessibility requirements would result in a fundamental alteration to the nature of the service or impose a disproportionate burden, Navan will carry out and publish the requisite assessment in accordance with EAA Article 15.
Statement review and updates This statement is reviewed annually and updated as necessary to reflect ongoing improvements. Last updated on December 31, 2025.
Summary: Navan is committed to an inclusive platform experience aligned with the European Accessibility Act. We welcome and act upon your feedback to eliminate accessibility barriers and make our digital products accessible to all users.