Inflight Series
Welcome
Welcome to our customer enablement hub, Navan's specialized program created to empower users like you to unlock the full potential of our platform. Here, you'll find resources that help you kickstart your journey with Navan.
Travel admin essentials
How to set up your profile
Find out how to set up your profile on Navan, including adding your passport information and loyalty programs, and linking your calendar.
How to make a booking
Find out how to book a trip, including flights, trains, and hotesl.
How to reserve a rental car
Find out how to reserve and pay for a rental car using Navan.
How to book travel for others
Find out how to book a trip on behalf of others after your admin has granted you delegate access.
How to change or cancel a booking
Find out how to amend or cancel a trip you have already booked with Navan.
How to get support
Find out how to get support through the Navan Help Center.
Expense admin essentials
How to set up your expense profile
Find out how to set up your calendar integration, add your personal cards, and attach your bank account to the platform.
How to order your Navan corporate card
If you've been given a Navan corporate card for your expenses, this video will walk you through how to order your card.
How to submit a manual expense
Find out how to submit an out-of-pocket expense using the Navan app.
Configuring user access
Find out how to set up user permissions and access in the platform.
How to contact admin support
Find out how to submit a ticket for admin support and in what scenarios you would contact them.
Customer internal launch communication templates
Travel & expense launch comms
All-in-one templates to support a seamless rollout of both Navan Travel and Expense. Ideal for companies adopting the full platform.
Expense launch comms
Targeted communication templates for launching Navan Expense. Designed to help your teams adopt expense management quickly and efficiently.
Travel launch comms
Dedicated travel communication templates to help employees understand, adopt, and use Navan Travel confidently from day one.
Useful resources
Help Center
Browse step-by-step guides and articles to troubleshoot issues or learn how to use Navan’s features more effectively.
FAQ
Get answers to the most commonly asked questions about using Navan for travel and expense management.
Traveller checklist
A pre-travel checklist to help employees prepare for using Navan before, during, and after their trip.
Traveller quick tour
A short walkthrough of the Navan platform to help travellers get started quickly and confidently.
Travel product updates
Stay in the know with the latest improvements, features, and enhancements in Navan Travel.
Expense product updates
Discover the latest features and enhancements designed to help you streamline expense management.
