Customer Experience
Navan Is No. 1 in G2 Spring Rankings for Travel, Expense, and Spend Solutions

Navan Is No. 1 in G2 Spring Rankings for Travel, Expense, and Spend Solutions

The Navan Team

3 Apr 2023
4 minute read
G2 Grid Report Spring 2023

In the midst of a growing need for streamlined, automated technology that can help bring teams together globally, Navan continues to excel in meeting the travel and expense (T&E) needs of customers worldwide. 

Once again, Navan has been ranked as the leading software solution for travel, expense, and spend management by the people around the world who know it best: real end users. 

The honor is important to the teams behind Navan, who believe people-centricity should be the driving force behind software development. Since the last G2 rankings, Navan has a new name and has defined a new category of business software: Business Software Designed for People.

“Software companies that fail to adapt to this mindset will become obsolete and be quickly replaced by companies that balance the needs of both the enterprise and its employees,” said Ariel Cohen, Navan co-founder and CEO.

The G2 rankings are proof that the company’s ethos is not just hot air. G2 is a third-party tool that independently assesses the quality of a product and its features by collecting feedback from verified users and providing independent scores on how customers feel about the platforms they actually use. Every quarter, G2 reports on these proprietary satisfaction scores and releases its G2 Grid.

Navan is consistently ranked as the leader across a field of 12+ players in four categories:

  • Travel Management
  • Travel & Expense Management
  • Spend Management 
  • Expense Management

Additionally, Navan is constantly creating new solutions and innovating to best meet customers' corporate travel and spend management needs. And from rising startups to international enterprises, companies globally are taking advantage of the Navan solution.

With business travel growth continuing, Navan is proud to have once again received the title of the No. 1 travel management solution for companies, with overwhelming customer praise and a satisfaction score of 99 out of 100.

“The most helpful thing about Navan is that it has an intuitive user interface,” said Chelsea W., a Navan user, in a G2 review. “I'm someone who only uses Navan a couple of times a year for work travel, but each time I use it, it doesn't feel like I have to relearn the software.”

Combine the Navan travel solution with the cutting-edge Navan corporate card and expense management products, and G2 reviewers also ranked Navan No. 1 in satisfaction in the travel and expense management category. Users consistently placed Navan’s T&E solutions above industry standards for features like trip notifications, employee reimbursements, machine learning, and complex approval workflows.

Users also praised Navan for its recent move from separate apps for travel and expense to one super app. 

“Extremely easy to use and navigate and make changes during a trip,” said Navan user Andrew S., NVP Sales - North America. “I like that the app has travel booking and expenses all in one. I very much like the automatic approvals that get me paid back quickly for approved expenses.”

Navan was also ranked the No. 1 spend management solution, with above-industry averages for features like employee reimbursements, controls, and savings.

“When we switched to Navan, we solved our company's issues to ensure employees submitted timely expense reports, gathered receipts, and adhered to company expense policies,” said Navan user Jeff W. in a G2 Review. “It was like night and day after the switch.”

Navan can compete in so many of these categories because it’s the only vertically integrated, all-in-one global travel, corporate card, and expense management solution. Real-time data insights and cost savings are achieved by combining the power of Navan online booking tools, expert travel agents, smart corporate cards, and proactive policy controls.

For global corporations as well as small businesses ready to experience high growth, the latest G2 rankings prove why Navan is the champion solution built to grow alongside companies of all sizes. In addition, Navan remained a leader in relationship indexes, with users ranking the company high in the categories of “ease of doing business with” and “quality of support.”

Because Navan puts the end-user front and center with its entire solution, teams benefit from a better employee experience and higher adoption rate than they can realize with legacy travel and expense solutions. High satisfaction ratings and a robust market presence helps explain why organizations of every size across multiple continents choose Navan above all other competitors for their travel, spend, and expense needs.

To learn why users rank Navan so highly, download the G2 Spring 2023 Report today.

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