7 Leading Corporate Travel Agencies Trusted in 2026

Congratulations on taking the next step to elevate your travel program! As we move into 2026, the gap between legacy logistics and autonomous travel management has never been wider. 

So, whether you’re moving beyond a homegrown solution or replacing a legacy provider, choosing the right corporate travel platform is one of the most strategic financial decisions you will be making this year. 

Fueled by real user reviews and 2026 market trends, this article will help you:

• Understand the shift from disparate digital tools to a unified, AI-powered platform
• Compare the best corporate travel solutions on the market this year
• Discover each provider’s unique strengths
• Find the solution that aligns with your business needs

The 2026 Shift: From Booking Tools to Autonomous Platforms

What we used to call the digital age has given way to something new: the autonomous age. For years, corporate travel and expense relied on a fragmented tech stack: a booking tool from one vendor, an expense platform from another, and a corporate card program running on its own rails. Today, these disparate silos are converging into a unified, AI-powered ecosystem. 

Modern businesses are evolving traditional self-service models; employees still book their own trips, but AI now operates as an invisible engine — suggesting the right options, enforcing policy, and handling routine tasks — so travelers have freedom, but the company still keeps control.

In this new reality, AI handles more of the complex rules and decisions that used to fall on the traveler. Instead of spending time comparing every option and managing every detail, the traveler increasingly reviews and approves smart, pre-filtered choices — while the system takes on more of the heavy lifting around policy, payments, and approvals.

Here are further examples of how this shift is creating a new standard in global travel and expense management:

How We Ranked the Best Corporate Travel Agencies

We took an objective and balanced approach to evaluating these business travel services, relying on trustworthy G2 reviews that reflect honest, authentic feedback from travelers and travel managers. Each solution is ranked on a clear, transparent scale of one to five stars, with higher scores indicating greater user satisfaction and proven, reliable performance in meeting corporate travel needs.

1. Navan

G2 Rating: 4.7/5 stars

Navan stands out as a modern alternative to traditional brick-and-mortar travel agencies, with a fully digital, all-in-one platform that streamlines both travel and expense management. 

Navan offers one of the largest business travel inventories and access to exclusive negotiated rates in one platform across flights, hotels, trains, rental cars, and black cars — sourced directly from a global network of corporate inventory providers, direct connections, and consumer sites.

With its user-friendly interface and powerful reporting tools, Navan gives businesses complete control and visibility over their travel programs — eliminating the inefficiencies and limitations of traditional travel agencies.

What real users are saying about Navan:

• Comprehensive solution: Users love how Navan integrates travel booking, travel management, and expense management, reducing the need for multiple systems.
• 24/7 worldwide support: Users appreciate Navan’s robust support system, which is powered by AI chatbots that respond instantly to inquiries and come backed by live global travel agents, who are available 24/7.
• Real-time reporting: Businesses benefit from real-time travel and expense data, which helps them monitor their travelers’ locations and up-to-the-minute spending.

What sets Navan apart in 2026:

Navan has been steadily building toward a  minimal-touch experience — and in 2026, that vision is taking clear shape.

• Generative concierge: Navan’s AI assistant, Ava, now handles complex multi-leg rebookings and policy inquiries with human-level nuance, backed by 24/7 global agents.
• Unified travel and expense: By 100% integrating travel with smart corporate cards, expenses are reconciled the moment the card is swiped, eliminating manual reporting entirely.
• The sustainable edge: Next to other tools that support sustainability interests, Navan’s "green” dashboard allows finance teams to enforce SAF (Sustainable Aviation Fuel) contributions at the point of sale.

2. Perk (formerly TravelPerk)

G2 Rating: 4.6/5 stars

Founded in 2015, Perk is a Europe-based travel management service primarily serving small businesses. It offers travel booking software that integrates with third-party expense platforms, which means companies often need to manage separate vendors for travel and expense management.

While TravelPerk provides some flexibility, the platform’s variable pricing model and basic analytics, which are only available on premium plans, can limit growing businesses. Additionally, unlimited policy and approval workflows come with added costs, which may push businesses to explore more integrated and cost-effective alternatives.

What real users are saying about Perk:

• Frustrating user experience: The platform is perceived as overly complex, adding unnecessary work for travelers when managing bookings.
• Inadequate support: Customers express dissatisfaction with the quality of customer support, citing a lack of staff training and insufficient travel agent skills.
• High dependence on human interaction: The platform often requires significant human interaction for issues. That creates challenges, especially for U.S.-based users or others in different time zones.

What characterizes Perk in 2026: 

Perk serves SMBs and mid-market firms looking for a travel platform with a consumer-style interface.

• FlexiPerk: This feature allows users to cancel bookings for any reason, providing a standardized refund process regardless of individual supplier policies.

3. Reed & Mackay

G2 Rating: 4.5/5 stars

Reed & Mackay is a premium corporate travel agency and management company known for its high touch, personalized and tech-enabled expertise in complex travel logistics and events.

Primarily catering to businesses that require tailored solutions, Reed & Mackay delivers exceptional 24/7 attention to detail in business travel and bespoke event management. The company’s proprietary technology seamlessly integrates with corporate systems, offering advanced reporting and full visibility into travel spend. 

With a global network and extensive experience managing VIP, executive travel and complex business travel expertise, Reed & Mackay is a trusted partner for companies seeking a more customized and efficient travel experience.

What real users are saying about Reed & Mackay:

• Proactive, personalized service: Users appreciate the agency’s concierge-level customer service, which anticipates their needs and offers solutions to challenges.
• Expert handling of complex itineraries: Users cite the agency’s adeptness at managing intricate travel plans and adapting to last-minute changes, making them ideal for high-stakes travel, like professional services and energy and marine.
• Seamless integration: Reed & Mackay's technology seamlessly integrates with internal systems giving agents and travel bookers access to travel booking and management.

Reed & Mackay’s 2026 service model: 

Reed & Mackay provides travel management by combining automated logistics with dedicated consultant support.

• Sector Focus: The firm specializes in high-touch coordination for industries such as law,

4. SAP Concur

G2 Rating: 4.1/5 stars

Established in 1993, SAP Concur is a well-established solution, but its software was created long before integrated travel and expense management became the industry norm. 

SAP Concur offers an online booking tool and needs to be paired with a separate travel management provider for a full range of services. 

Concur’s older infrastructure may also present challenges, such as a limited ability to adapt quickly, scale efficiently, and provide the seamless real-time data modern businesses need.

What real users are saying about SAP Concur:

• Need for training: A recurring theme is the steep learning curve, with users suggesting that extensive training is often necessary to navigate the system effectively.
• Poor customer support: There are complaints regarding inadequate support when users encounter issues, with some experiencing long wait times for assistance or unresolved problems.
• Time-consuming processes: Many reviewers lament that submitting expenses can be time-consuming, often requiring multiple entries or confirmations, which detracts from productivity.

SAP Concur overview in 2026: 

SAP Concur has updated its expense report user interface, focusing on standardizing the web and mobile experience for greater accessibility and reduced navigation steps.

• ERP integration: For organizations utilizing the SAP ERP ecosystem, Concur provides native data synchronization, allowing for automated updates between travel spend and financial records.

5. FCM Travel Solutions

G2 Rating: 3.8/5 stars

FCM Travel is a global travel management solution that simplifies business travel management. It offers tools to book trips, track expenses, and access vital travel information all in one platform. With features like travel alerts, maps, and integrated reporting tools, FCM Travel aims to improve employees’ travel experiences while providing finance teams with the visibility needed to manage costs effectively.

What real users are saying about FCM SmartSUITE:

• Limited options: Users express frustration over the lack of comprehensive travel options compared to competitors, feeling restricted in their choices.
• Hidden fees: Concerns were noted about unexpected charges that were not disclosed up front, leading to dissatisfaction and mistrust.
• Interface usability issues: Some users find the interface unintuitive, which can lead to navigation difficulties and longer booking times.

FCM Travel operations in 2026: 

FCM Travel operates as a multinational provider that combines global infrastructure with localized account management teams.

• The FCM extension: This browser-based tool allows travelers to view policy notifications and capture booking data on third-party consumer websites, integrating that information into the company's central duty of care reporting.
• Sustainability integration: The platform provides carbon footprint analytics via partners like Thrust Carbon. FCM also facilitates carbon offsetting for its own operations and offers reporting tools for clients to track and mitigate their environmental impact.

6. Spotnana

G2 Rating: 4.6/5 stars

Spotnana is a "Travel-as-a-Service" platform that has fundamentally rebuilt the infrastructure of corporate travel. Unlike legacy systems that sit on top of old databases, Spotnana uses a modern, API-first architecture. This allows companies to deploy one system worldwide in weeks rather than months, with all data and policies synchronized in real-time.

What real users are saying about Spotnana:

• Inflated pricing: Users frequently report significantly higher rates for flights and hotels compared to external sites, feeling that the platform limits their travel options by failing to offer competitive pricing.
• Hidden fees and inaccuracies: Frustration is high regarding unexpected charges during airfare booking and inaccuracies in the search results, which complicates the budgeting and booking process.
• Support and stability failures: Some travelers face a double-edged sword of app instability (including frequent crashes) paired with long wait times for customer support when those technical issues occur.

Spotnana’s 2026 market position: 

Spotnana provides the underlying travel infrastructure for financial technology firms such as Brex and Expensify.

• Content integration: The platform’s architecture uses a unified data model to aggregate content from Global Distribution Systems (GDS), New Distribution Capability (NDC) APIs, and direct supplier connections. This allows for standardized pricing across channels and the bypass of certain distribution surcharges.
• Carbon management: In addition to traditional offsets, Spotnana offers a carbon removal program. Through a partnership with Creturner Group, the platform facilitates Bio-CCS (Carbon Capture and Storage), which involves converting biomass waste into coal for permanent underground storage.

7. Amex GBT Egencia (including CWT)

G2 Rating: 4.5/5 stars (Egencia)

As the world’s largest travel management company, American Express Global Business Travel (Amex GBT) has spent the last two years consolidating the market, most notably through its acquisition of CWT and the continued integration of Egencia, as well as announcing integration plans with SAP Concur Expense. In 2026, Amex GBT transitioned from a traditional agency to a "software and services" giant, using its massive data sets to train AI models for predictive travel.

What real users are saying about the Amex GBT ecosystem:

• Support-heavy booking: Users report frequent "booking confusion" and technical errors that force them to call customer service for help, leading to significant delays and long wait times for representative assistance.
• Rate and visibility gaps: Travelers often find limited hotel rate visibility and price discrepancies, frequently noting that costs and fees on the platform are higher than those offered directly by carriers or external sites.
• Credit and approval friction: There is widespread frustration regarding the management of flight credits and the approval process, which users describe as a cumbersome and time-consuming hurdle when trying to rebook travel.

Amex GBT Egencia 2026 overview: 

Following the acquisition of CWT and a strategic alliance with SAP Concur, Amex GBT has consolidated its global service offerings.

• The complete solution: Co-developed with SAP Concur, this integrated platform synchronizes booking and expense data in real time. It is designed to automate auditing processes and manage complex tax compliance for multinational organizations.
• Agentic AI in Egencia: The updated Egencia platform utilizes "agentic AI" to monitor real-time travel data. The system is designed to identify potential disruptions and generate alternative itineraries based on established traveler preferences and corporate policy.
• Sustainability and meetings: Amex GBT’s carbon reduction targets have been validated by the Science Based Targets initiative (SBTi). Additionally, the platform now includes an automated workflow for booking small-scale meetings, allowing these events to be managed within the standard corporate travel policy.

How to Choose the Best Travel Agency?

The right travel partner saves your team time, stress, and money. When evaluating options, ask:

• Do they offer 24/7 traveler support?
• Is the booking experience fast and intuitive?
• Can I set travel policies and approvals easily?
• Will I get real-time reporting and expense visibility?

Future-proof your evaluation further by asking yourself: 

• Does the agency have direct NDC connections? (So you get full, modern airline content — including fares and ancillaries that may not appear in legacy channels—and a clearer picture of total trip cost.)
• Can you enforce carbon budgets on the platform at the point of booking?  (To support CSRD and broader ESG commitments by turning sustainability from a reporting exercise into a real-time control.)
• Is your expense management “reactive” or “autonomous”? (Do employees still have to file and reconcile reports, or are expenses created, categorized, and approved automatically as transactions occur?)

Corporate Travel Agency vs. Travel Management Platform

Traditional corporate travel agencies typically rely on manual booking processes and communication through agents. While this approach can offer a personal touch, it often comes with slower turnaround times and limited visibility into travel spend.

On the other hand, modern travel management platforms prioritize speed, control, and transparency. They usually offer:

• Centralized booking and expense tools in one platform
• Real-time data and reporting for smarter decision-making
• Self-service features that empower travelers while enforcing policy compliance

Final Thoughts: Choosing the Best Business Travel Service –  Navan

With its intuitive platform, real-time reporting, and 24/7 support, Navan empowers your business to take control of travel management like never before. Say goodbye to juggling multiple systems and hello to a seamless, efficient, and cost-effective solution.

Request a demo of Navan today and unlock the full potential of your travel program.

*Competitive data was collected as of Jan. 13, 2026 and is subject to change or update.