Product Marketing Manager, Navan Premier

Navan is seeking a dynamic and strategic Product Marketing Manager to define and scale the positioning, messaging, and go-to-market strategy for Navan Premier - our high-touch offering combining cutting-edge travel and AI technology with white-glove human service. In this role, you will sit at the intersection of Product, Sales, Client Success, Operations, and Marketing, acting as the bridge that ensures our capabilities are effectively positioned, communicated, and understood by prospects and clients alike.

You will translate Premier’s unique value proposition into clear messaging, adoption communications, vertical sales plays, client-facing collateral, pricing narratives, and sales enablement. You will play a pivotal role in clients adopting Navan Premier, supporting existing customer communications while building a repeatable growth engine for net-new Premier business. This is a high-visibility, highly cross-functional role for someone who thrives at moving seamlessly between strategy and execution.

Core Responsibilities

As Premier PMM you’ll contribute to three objectives:

Ensure Seamless Migration: Lead product marketing activity that supports upsells and adoption to Navan Premier within our existing client base, increasing trust, service quality, and program momentum.
Drive Net-New Growth: Support Navan Sales to win more of the right target clients by establishing clear differentiation and value metrics for Premier.
Ongoing Client Engagement: Support client success teams at Navan in developing dedicated messaging and communications for ongoing adoption and programme success.

What You'll Do

Positioning & Messaging: Work with Product and Sales to define target audiences and craft compelling positioning that differentiates Navan Premier in the market.
Value Proposition & Value Messaging: Articulate Premier’s unique value proposition and ROI so clients clearly understand why Premier is unique to Navan.
Go-to-Market Strategy: Develop and execute comprehensive GTM plans for new capabilities and service enhancements to drive product adoption and engagement for Navan Premier.
Sales Enablement: Partner with Enablement and Field teams to produce pitch decks, playbooks, battlecards, and training materials that empower Sales to sell Premier with confidence in a simple and highly differentiated way.
Content & Collateral: Produce high-impact product collateral for prospects and customers, independently and in partnership with the Content team.
Market Research & Intelligence: Conduct customer research, competitive analyses, and industry benchmarking to inform product roadmaps and strategic narrative alignment for high-touch service requirement sectors.
Cross-Functional Alignment: Collaborate with Marketing, Product Management, Customer Success, Operations, and Sales to inform integrated campaigns that support retention and pipeline growth.
Performance Analysis: Track, report on, and optimize product marketing initiatives using performance data to achieve target business outcomes.
Migration Communications: Craft coherent, transparent, and reassuring migration communications that protect client trust during transitions.
Pricing & Packaging Narratives: Align pricing narratives and structures to support high-touch service delivery while protecting profitability and margins.
Vertical GTM Frameworks: Establish repeatable go-to-market execution frameworks across priority high-touch verticals rather than relying on bespoke storytelling.

What We're Looking For

Experience: 8+ years of product marketing experience, preferably within travel tech, corporate travel, SaaS, or high-touch B2B solutions and service sectors, with a proven track record of product launches and GTM growth.
AI Proficiency: Demonstrated ability to leverage AI across product marketing workflows (research, messaging, content generation, and launch planning) to boost speed, quality, and scale.
Storytelling & Communication: Exceptional written and verbal communication skills with a flair for crafting clear narratives out of complex product and service models.
Strategic Thinking: Strong analytical ability to translate complex technology features and high-touch service offerings into clear, business-driven customer benefits.
Cross-Functional Leadership: Proven ability to lead cross-functional projects and influence stakeholders across multiple functions and time zones.
Execution & Project Management: Highly organized with an ability to manage multiple high-priority initiatives and deliver results in a fast-paced environment.

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

About Navan

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Our Benefits

Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at talent-accommodations@navan.com.

Candidate Privacy Notice and Use of AI

As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here.

Job Search Best Practices

We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".

*Applies to select locations.