Event Manager

Location:Sydney, AUS

Department:Events

About the Role

The purpose of the role is to provide the highest possible level of Event Management to key clients, Operations Manager, Team Leads and the Events Team overall. You will develop relationships across all areas of Navan sharing best in class market knowledge of Events and Event Travel and thus supporting clients’ key objectives in arranging events. You'll ensure maximum revenue generation in all areas of Navan Event while always ensuring significant return on investment to the client.

What you'll do

As a primary client liaison of the Events Department, you will further the vision and goals of Navan Events by providing outstanding support across Australia and beyond.

Provide end-to-end event delivery, managing events from initial brief through to on-site execution and post-event reconciliation, covering venue sourcing, accommodation, meeting space, food and beverage, audiovisual requirements, and delegate logistics.
Effective supplier & contract management by conducting competitive RFP processes, negotiate favourable rates and concessions, manage supplier contracts, and leverage preferred partner programmes to maximise value and cost savings.
Execute delegate & registration management supporting delegate registration, attendee communications, rooming lists, travel coordination and event technology platforms to deliver a seamless participant experience.
Create group and individual reservations and accurately input data into internal software system.
Negotiate best fares with suppliers as well as flexible terms and conditions
Assist our travellers with best-in-class personalised travel support, by helping them resolve issues before, during, and after travel. This may require helping with basic cancellations, changes, and updates to hotel, flight, car, and/or rail bookings.
Work closely with client contacts to understand and meet program objectives/outcomes.
Identifies clients' measures of critical success factors for project
Maintains thorough project documentation to ensure contract and documentation policy compliance (i.e., service agreements, SLAs, etc.)
Troubleshoot issues by regularly referring to our agent tools for guidelines on how to best assist the traveller.
Financial & operational oversight, developing and manage event budgets, monitor profitability, oversee invoicing and reconciliation, ensure compliance with client requirements, and provide comprehensive event reporting and debriefs.
Participate in regular team meetings to ensure you are up to date on new product launches, industry updates and exciting team initiatives and programs
Constantly improve your industry and platform knowledge so we continue to set the standard for best-in-class event managers
Training in Navan/R&M Systems
Support Team Lead & Managers

What we're looking for

A minimum of five years of event planning experience
Excellent fare and ticketing knowledge including Published, Net, Group, and NDC fares
Professional oral and written communication skills required
Proficient MS Excel, Word, and PowerPoint skills along with the technical aptitude to learn newtechnology
Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible.
An empathetic disposition with the ability to always maintain a professional attitude
Experience and ability to adapt and thrive in a hyper-growth environment
Excellent understanding of event/delegate management software (Cvent)
5+ years of GDS experience preferred
An independent thinker who can use available resources to troubleshoot issues and resolve customer inquiries.
Prior successful experience in developing and maintaining key client and Account Manager/Account Executive relationships
Proven record with strong customer service skills
Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings, and weekends)
An interest in travel with a basic understanding of world geography

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

About Navan

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Our Benefits

Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at talent-accommodations@navan.com.

Candidate Privacy Notice and Use of AI

As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here.

Job Search Best Practices

We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".

*Applies to select locations.