Senior Product Manager, Flights

Location:New York, NY

Department:Product

Navan is a leading travel and expense management company, revolutionizing the business and personal travel experience with an integrated, user-friendly platform. We are committed to leveraging cutting-edge technology to make travel easier, more efficient, and personalized.

We're looking for a sharp, user-obsessed Senior Product Manager to spearhead our comprehensive Flights Strategy. Your mission is to refine our intelligent air marketplace to deliver the controls customers require to effectively manage their air programs, while expanding our core capabilities to seamlessly match supply with demand. You will focus on the entire shop, book, and service lifecycle to solidify our pricing leadership, shift market share, and drive unparalleled platform reliability.

What You’ll Do:

Own the end-to-end user journey for flights, transitioning from a solely post-booking focus to a seamless, holistic experience across shopping, booking, and servicing.
Aggressively expand sourcing capabilities and leverage AI-driven routing to unlock the most competitive global inventory, ensuring our customers secure the best value.
Partner closely with engineering, operations, design, data, and customer support to purposefully engineer a resilient architecture that delivers top-tier performance and full parity across all clients.
Strategically refine our marketplace controls and design dynamic new placements across the user journey to empower customers and actively guide traveler demand.
Ruthlessly optimize latency and implement standardized instrumentation to power end-to-end automation and intelligent marketplace features at scale.
Design and launch intuitive UX for complex scenarios—including airline-driven changes, fare rules, and partial cancellations—while seamlessly maintaining compliance with airline rules.
Define and track success metrics aligned with strategic pillars (e.g., pricing competitiveness, platform reliability, market share shifts, and customer satisfaction).
Stay ahead of airline policy changes, NDC expansion, and evolving customer expectations.

What We’re Looking For:

Experience: 6+ years of experience as a Product Manager in the travel technology space.
Analytical Skills: Strong analytical and problem-solving skills, with the ability to leverage data to make informed product decisions.
Communication: Excellent communication and interpersonal skills to effectively work with diverse teams and external partners.
Problem solving: Loves to solve complex, fragmented problems.
Customer Focus: Passion for delivering exceptional user experiences and a customer-first mindset.
Technical Acumen: Ability to understand and communicate complex technical concepts to both technical and non-technical audiences.

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.

For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.

Pay Range

$114,750—$255,000 USD

About Navan

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Our Benefits

Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at talent-accommodations@navan.com.

Candidate Privacy Notice and Use of AI

As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here.

Job Search Best Practices

We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".

*Applies to select locations.