Nicola Kelly

Nicola Kelly

Nicola Kelly is a Senior Customer Lifecycle Marketing Manager at Navan, leading customer marketing programmes globally. With over a decade of tech industry experience, she specializes in turning customers into champions through strategic lifecycle marketing and advocacy programmes. Previously at Cvent, she built comprehensive customer marketing programmes across Europe. Based in London, she's passionate about creating meaningful customer experiences that drive engagement and long-term retention.

Blog

How 4 Travel Managers Built Future-Proof Programs

Blog

From Tactical to Strategic: How Technology Transforms Travel Manager Careers