Is AmTrav owned by Perk?

Yes. Perk acquired AmTrav in June 2024, according to its acquisition announcement.[5] AmTrav's pricing information is now available through Perk's website.[2] If you're evaluating AmTrav, ask which products, services, and support arrangements are included in your proposed plan and whether any capabilities are provided through the broader Perk offering.

Does AmTrav provide 24/7 support?

Yes. AmTrav advertises 24/7 access to travel advisors. Account management and other services vary by plan, so confirm exactly what's included in your proposal. If employees frequently travel internationally or outside business hours, ask how urgent changes are handled and who is responsible for resolving problems.[2]

Does AmTrav include expense management?

AmTrav supports integrations with expense management systems, including workflows involving Emburse and Concur. It also offers payment options such as virtual cards and central billing.[1][2] If you're evaluating AmTrav, confirm how booking and payment data flow into your existing expense and accounting systems and which integrations are available with your plan.

How does AmTrav compare with Navan?

Both AmTrav and Navan offer business travel booking and human traveler support. AmTrav emphasizes its travel advisors and account management, while Navan combines travel booking with expense management. Compare each provider's pricing, support arrangements, booking experience, and expense workflows to determine which better fits your company's travel program.[1][4]

For business travel teams: An AmTrav review

Reviews

Victoria Landsmann

•November 9, 2026•

4 minute read

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AmTrav review graphic with a mountain city at sunset

AmTrav combines online business travel booking with access to travel advisors and account managers. That may appeal to companies that want employees to book their own trips while still having someone to call when plans change.

AmTrav is worth considering if your company wants employees to book travel online while still having access to travel advisors and account managers. This AmTrav review examines pricing, booking capabilities, customer support, and user feedback to help you decide whether the platform fits your company's needs.

Key takeaways

AmTrav combines online travel booking with human support, policy controls, approvals, and reporting.
AmTrav offers multiple pricing options, but companies should request a proposal to understand the total cost.
Customer reviews are largely positive, although the limited number of reviews makes it difficult to assess how representative the feedback is.
Travelers generally praise AmTrav's customer support and account management, but some report challenges with trip changes and pricing.
Navan is worth considering for companies that want to manage business travel and expenses in one platform.

Who is AmTrav best suited to?

AmTrav may be a good fit for companies that want employees to book travel online but also value ongoing relationships with travel advisors and account managers. G2 reviewers include executive assistants, travel coordinators, office managers, and purchasing professionals at midsize organizations.^[3]

It may suit:

Travel coordinators consolidating bookings: Teams looking to bring reservations currently made across airline, hotel, and car rental sites into one booking process.
Companies formalizing travel policies: Organizations that want employees to see policy-compliant options when booking and administrators to manage approvals.
Programs that value service relationships: Teams that rely on account managers for help with suppliers, reporting, and travel disruptions.

If employees travel internationally, ask where AmTrav can book and manage trips, which teams provide support in each country, and who handles problems when a trip crosses regions.

Perk acquired AmTrav in 2024, according to its June 18, 2024 acquisition announcement.^[4] Buyers should confirm which capabilities and services are included in AmTrav's offering and which may come from the broader Perk portfolio.

How does AmTrav pricing work?

AmTrav offers Value, Premium, and Enterprise plans, with differences in reporting, training, and account management. Its published pricing information describes per-trip fees and monthly subscription options, but companies need to request a proposal for their specific arrangement.^[2]

AmTrav states that travelers aren't charged extra for standard travel-advisor assistance or trip changes. Airlines and hotels may still charge penalties or fare differences, and VIP servicing has separate pricing.^[2]

To compare the total cost, ask for an itemized proposal covering:

Booking fees or subscriptions: Confirm which pricing arrangement applies and what's included.
Supplier charges: Understand how airline fare differences, hotel penalties, and cancellation costs are handled.
VIP services: Check whether your company needs additional servicing and how it's priced.
Implementation and training: Ask whether any setup, integration, or training charges apply.
Meetings and group travel: Confirm whether separate services or fees apply to these bookings.
Contract commitments: Review any minimum charges, volume commitments, or other commercial requirements.

Use your company's actual booking volume and travel needs to compare proposals. Separate confirmed provider charges from potential supplier penalties and optional services.

How does AmTrav handle booking and itinerary management?

AmTrav supports flights, hotels, and rental cars through one booking platform, with company travel policies and itinerary information available to travelers and arrangers.^[1][2]

AmTrav emphasizes online booking and trip changes, but your employees' experience will depend on the kinds of trips they take. During a pilot, test whether travelers can complete:

Domestic trips: Test common routes and routine changes.
International trips: Include complex fares, visa-related requirements, and cross-border servicing.
Multi-city trips: Check search quality and itinerary management.
Guest travel: Test booking and communication for non-employees.
Group travel: Confirm when the process moves from self-service to agent support.

Note which scenarios require an agent and whether travelers have to repeat their itinerary details or explain the problem again.

How do policies, approvals, and reporting work?

AmTrav supports travel policy controls, approval workflows, and reporting. Employees can see booking options that align with company policies, while travel managers can review reservations and monitor travel activity.^[1][2]

The practical test is whether the configuration matches your organization. Bring examples of executive exceptions, project codes, unused tickets, negotiated rates, guest travel, and last-minute bookings. Confirm who can override policy, what is logged, and how the data reaches finance or an expense platform.

What happens when an AmTrav trip changes?

AmTrav offers online trip changes and 24/7 access to travel advisors, with account-management services that vary by plan.^[2]Recent G2 reviews praise help during weather disruptions, cancellations, and traveler emergencies. Reviewers also describe account managers who understand their companies' travel needs and supplier relationships.^[3]

Some customer feedback mentions difficulties with changes or concerns about pricing. With relatively few public reviews available, it's difficult to determine how common those experiences are.^[3]

Test a real exchange, a same-day cancellation, and an after-hours disruption to see whether response time and ownership meet the service-level commitments in your contract.

What do users say about AmTrav?

G2 rates AmTrav 4.8 out of 5 based on 28 reviews. Reviewers highlight ease of booking, helpful travel advisors, account management, reporting, and policy controls. Some also describe difficulties with itinerary changes or concerns about pricing.^[3]

The feedback is largely positive, but the small number of reviews makes it difficult to know how representative those experiences are. Ask AmTrav for references from companies of a similar size whose employees travel to the same regions and take similarly complex trips.

During a pilot, pay particular attention to the situations that matter most to your company, especially complicated changes and trips that require agent assistance.

AmTrav verdict: Is it worth it?

AmTrav is worth considering if your company values online booking backed by travel advisors and account management. Customer feedback is largely positive, although the limited number of public reviews makes it difficult to judge how consistently the platform performs across different travel programs.

Before committing, compare AmTrav's pricing with your actual travel volume, test how the service handles changes and disruptions, and ask for references from companies with similar travel needs.