How Ryder Achieved Full Spend Visibility with Navan

Region

NORAM: North America

Headquarters

Coral Gables, Florida

Company Size

Enterprise (2,500+ employees)

Industry

Transportation and Trucking

Products Used

• Navan Pro
• Navan Business Travel

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Headquartered in Coral Gables, Florida, Ryder is a globally recognized leader in transportation and logistics. As a vast enterprise with thousands of active travelers, Ryder required a new travel solution to maintain efficiency and control costs across its North American footprint.

Before Navan

Prior to implementing Navan, Ryder relied on a legacy travel provider — a partnership that had created several operational and financial problems. The primary issues revolved around limited functionality and a subsequent lack of confidence in the platform’s ability to offer optimal value.

Sanford Hodes, chief procurement and corporate development officer at Ryder, noted that the outdated system lacked the necessary tools for effective cost control and policy enforcement. “Oftentimes, we noticed we were getting better rates outside of the platform,” said Hodes, “which caused a lack of confidence within the organization.” 

That was just part of the problem. Employees found the previous solution to be inflexible and difficult to navigate, forcing the procurement team to deal with manual workarounds and fragmented data.

“

Navan has really great reporting capabilities, so we knew we would get full spend visibility in the platform. We also knew we could get better rates.

Sanford Hodes

Chief Procurement and Corporate Development Officer

Why Navan

Ryder initiated an extensive verification process, researching and comparing modern solutions with the goal of securing better rates and gaining control over travel spend. The company chose Navan for its proven technology and commitment to transparent pricing. “Navan has really great reporting capabilities,” said Hodes, “so we knew we would get full spend visibility in the platform. We also knew we could get better rates.” 

Another key driver in the decision was Navan’s ability to embed corporate policy directly into the booking workflow, enforcing compliance before transactions even occurred. This flexibility was crucial for a large organization like Ryder.

Additionally, Hodes praised the collaborative nature of the implementation process, as Ryder worked closely with a flexible Navan team to ensure a smooth setup process.

Results with Navan

Since transitioning to Navan, Ryder has realized significant and measurable improvements across its travel program. By leveraging Navan’s negotiated rates and transparent booking engine, Ryder saw substantial cost reductions almost immediately after launch. And the solution continues to deliver better value: Ryder has now realized a 14% savings in flights booked through Navan.

The transition to Navan also revolutionized how Ryder’s procurement team monitors and manages traveler behavior and cost drivers. Real-time data replaced delayed, limited reports, leading to immediate efficiency gains. “Our managers get real-time reporting, which allows them to control spend,” said Hodes. “They can see who is spending and where. We have much better visibility into how many people are traveling and who is traveling together.”

Beyond the financial and reporting benefits, Navan has also delivered a crucial upgrade to the traveler experience, aligning with the expectations of Ryder’s large, mobile workforce. “Navan is easy to navigate on both the app and the website,” said Hodes. “It’s the kind of modern solution people expect when it comes to booking travel.”

“

Navan is easy to navigate on both the app and the website. It’s the kind of modern solution people expect when it comes to booking travel.

Sanford Hodes

Chief Procurement and Corporate Development Officer

Future with Navan

Since adopting Navan, Hodes and the Ryder procurement team have realized significant improvements in compliance and noticeable savings, particularly with flight spend.

It’s been a welcome change for a company with more than 6,000 active travelers. Navan helps ensure that they reach their destinations safely and efficiently, while providing the procurement team with the full spend and traveler visibility required to drive bottom-line results for the company.

"We are definitely looking forward to evolving our program with Navan. A year in, we've seen great results — our overall program costs are down — and we’re confident that this platform will continue to help us deliver bottom-line value for Ryder," said Hodes.