How Muck Rack Streamlined Global Offsites and Cut Travel Costs with Navan

Headquarters

Remote

Industry

Media and Entertainment

Products Used

• Navan Business Travel
• Navan Expense
• Navan Travel Payments

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Muck Rack has combined intuitive AI and accurate, comprehensive data sourced from journalists to become the leading provider of PR software. The platform’s monitoring of traditional and social media outlets, plus its world-class media database, enables seamless team collaboration, pitching, and measurement. 

As a fully remote company with nearly 400 employees spread across the U.S., Canada, Europe, and beyond, Muck Rack relies on annual retreats and team offsites to strengthen culture and connection. For Senior Culture and Engagement Manager Katie Selman-Green, the logistics behind these gatherings must be seamless, so employees can focus on building relationships rather than worrying about travel.

Before Navan

Prior to Navan, Muck Rack had no formal travel solution in place. Employees booked flights and hotels themselves using company credit cards, leaving HR and finance teams with little oversight or control. As the company expanded globally and the number of offsites increased, this approach became unsustainable; cost tracking was chaotic, policy compliance was difficult, and the employee experience was poor.

Why Navan

Muck Rack turned to Navan to centralize travel and expense management. Navan’s intuitive interface and ability to handle everything in one place made it an ideal choice for both HR and finance teams. Navan gave the accounting department visibility into budgets, spend, and expense association. For Selman-Green and the talent team, Navan’s ease of use empowered employees to book quickly, follow policy automatically, and get real-time support if travel issues arose.

Results with Navan

Planning Company Offsites

Muck Rack hosts an annual offsite that brings the entire company together. With Navan, Selman-Green can now manage this — and other — complex gatherings in a fraction of the time. “Navan has made my life so much easier knowing who has booked, when they’re arriving, and having all of the information in one place,” said Selman-Green. The estimated cost alone is helpful, as is being able to see all of the details in one report.” 

Working closely with finance and accounting, Katie can now ensure that costs align with budgets and that the data is centralized. Compiling a team manifest for a single offsite used to take up an entire day. With Navan, it takes just 10 minutes.

“

Navan has made my life so much easier knowing who has booked, when they’re arriving, and having all of the information in one place. The estimated cost alone is helpful, as is being able to see all of the details in one report.

Katie Selman-Green

Senior Culture and Engagement Manager

Policy Controls

Navan gives Muck Rack the control it needs to maintain compliance, without adding administrative burden. “Navan allows us to display our employee booking guidelines, so it’s clear what’s within company policies,” said Selman-Green. Instead of chasing employees down for out-of-policy bookings, HR can now trust that the platform will automatically guide them toward compliant choices.

Employee Experience

For employees, the travel experience with Navan has become user-friendly and stress-free. “Navan is intuitive, seamless, and exciting for our employees,” said Selman-Green.

When travel disruptions happen, the support is just as seamless — something Selman-Green herself experienced on a recent work trip. “I had an issue with my ticket and opened the support chat on Navan,” she said. “A representative immediately asked to get on a call with me. He was clear and fixed my issue instantaneously. Navan really takes their customer service seriously!”

“

As our travel increases, so does the value of our partnership with Navan. It’s a huge time-saver for our team.

Katie Selman-Green

Senior Culture and Engagement Manager

Looking Forward to the Future

As Muck Rack continues to grow and invest in global gatherings, Navan will remain a key partner in delivering exceptional employee experiences. The company’s annual retreats and ongoing offsites are only increasing in number; with Navan, Selman-Green and her team can focus on building culture instead of managing travel logistics. “As our travel increases, so does the value of our partnership with Navan,” she said. “It’s a huge time-saver for our team.”