Navan + APCO Worldwide: By the Numbers
savings on travel
avg. chat rating
net promoter score
avg. booking time
(flight, hotel, and car)
"We formerly used Egencia. We found the whole process a little bit clunky. I think one of the things our staff was looking for is a tool that felt modern and familiar to some of the tools that they were using for booking personal travel."
"One of the major issues we struggled with was inventory. It was very common to hear from our employees who were comparing the inventory that was available on Egencia to the inventory they could find through their own searching online. "
"One of the things I often hear people talk about is how Navan Rewards incentivized them to choose better options. There have been many occasions where people have been pleasantly surprised that they can benefit from choosing one hotel over another to get personal travel rewards.
Overall, everyone’s been left with a really good feeling. Employees have a platform that’s easy to use and incentivizes them to make smart, cost-conscious decisions — which also benefits APCO."
Navan has helped us modernize business travel for our employees, and our employees are telling us they’re having a really good experience. They’re really enjoying using the Navan platform. It’s turned something that was previously regarded as painful and onerous into something that’s now regarded as efficient and forward-thinking.
Chief Information Officer, APCO Worldwide
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