Travel & Expense (T&E)
Key Takeaways
Travel and expense (T&E) describes every cost an employee incurs while traveling for work: airfare, lodging, ground transportation, meals, and client entertainment. For companies with active travelers, T&E is typically one of the largest controllable expenses after payroll. Navan unifies booking, expense, and card data in one platform for real-time T&E visibility.
- A 2025 Skift and Navan survey found 71% of business travelers spend 30+ minutes filing a single expense report, showing how friction-heavy manual processes remain [1].
- Organizations using Navan achieved a 376% ROI over three years, with 80% reduction in expense report processing time, per a Forrester TEI study [2].
- T&E programs that embed policy rules in the booking tool prevent out-of-policy spend before purchase, reducing the exception rate that drives reconciliation rework.
- Navan automates T&E workflows from booking through reimbursement, eliminating the manual reconciliation that delays financial close for finance teams.
What is Travel and Expense (T&E)?
T&E represents one of the largest controllable line items after payroll for mid-market and enterprise companies. According to the Global Business Travel Association (GBTA), global business travel spending reached $1.57 trillion in 2025 [2]. For companies with active sales, consulting, or operations teams, structured T&E management becomes essential rather than optional.
What Does T&E Include?
A complete T&E program covers five core spending categories:
- Airfare: Domestic and international flights, including booking class requirements, advance purchase rules, and change or cancellation fee policies.
- Lodging: Hotel stays at pre-approved properties or within nightly rate limits set by company policy.
- Ground transportation: Car rentals, taxis, rideshare services, trains, and mileage reimbursements for personal vehicle use.
- Meals and entertainment: Daily meal allowances and client entertainment expenses, typically governed by per diem rates or receipted expense caps.
- Incidentals: Parking, baggage fees, internet access, and other minor expenses travelers encounter on the road.
For a deeper look at how T&E categories have evolved in practice, this guide to what travel and expense means for modern companies covers how definitions vary across industries and company sizes.
Why T&E Management Matters for Finance Teams
Finance teams face four interconnected challenges in T&E management. First, cost visibility: without real-time data, teams discover budget overruns during expense report review weeks after spend occurs.
Second, policy compliance. A 2025 Skift and Navan survey found 80% of travelers book off-platform sometimes, citing better prices or convenience [1]. Off-platform bookings mean lost negotiated rates and manual reconciliation work that consumes finance bandwidth.
Third, employee friction. The same survey found 71% of travelers spend 30 or more minutes on a single expense report, with 36% exceeding one hour [1]. This friction leads to late submissions, missing receipts, and reimbursement delays.
Fourth, data quality. Only 40% of T&E managers have full, self-service access to travel data in real time, even though 80% describe themselves as confident in their data access [1].
How T&E Policy Shapes Spending Behavior
A T&E policy defines what employees can spend, how they must document purchases, and who approves exceptions. Flat company-wide caps create compliance workarounds in high-cost markets: a $200 nightly hotel limit works in mid-tier cities but pushes travelers outside the managed travel expense management system when they need compliant options in San Francisco or London.
Effective T&E policies operate at the category level with city-adjusted rate tiers. They connect approval workflows to booking tools so out-of-policy requests surface before purchase, not afterward.
Navan's business travel platform embeds policy rules at the booking step, flagging out-of-policy selections before confirmation and routing exceptions to the correct approver automatically.
Transform Your T&E Management with Navan
Make business travel work for everyone.T&E by the Numbers
Global business travel spending reached $1.57 trillion in 2025, led by the U.S. at $395.4 billion, according to GBTA's 2025 Business Travel Index [2]. The same report projects spending to exceed $2 trillion by 2029 as business travel frequency continues its upward trajectory.
A Forrester TEI study (November 2025) found organizations using Navan achieved a 376% ROI over three years, with $9.1 million in total benefits for a composite organization with a $20 million annual travel budget [3]. Direct travel cost savings averaged 16% of total spend, while expense report processing time dropped 80%.
Best Practices for T&E Management
Finance teams that operate high-performing T&E programs share five operational patterns:
- Pre-trip policy visibility: Policy rules embedded in the booking tool prevent out-of-policy selections before purchase. When travelers see in-context guidance at booking, compliance rates rise because the compliant option becomes the easiest option.
- Real-time receipt capture: Mobile capture at the point of transaction eliminates the end-of-trip expense sprint that produces blurry photos and mismatched card statements. Navan Expense matches receipts to corporate card transactions automatically, reducing manual data entry.
- Category-specific limits: Setting per diem rates and spend caps by expense category and city tier, rather than company-wide flat limits, reduces exception rates while keeping total spend within budget.
- Automated approval routing: Routing exception requests to the correct cost center owner based on spend threshold and category closes expense cycles faster and surfaces repeat policy violations earlier.
- Consolidated reporting: T&E visibility requires booking and expense data in a single reporting layer. Companies with separate booking and expense tools face a reconciliation gap that delays month-end close and obscures actual trip costs.
When Should You Consider Alternatives to a Managed T&E Program?
Smaller companies with fewer than 25 frequent travelers or low monthly travel spend may find that personal credit cards combined with manual expense reports meet their needs adequately. The economics shift when:
- More than 25 employees travel regularly
- Finance teams spend half a day or more per week on expense review and reconciliation
- Compliance exceptions appear frequently in audit reviews
- Multi-currency expenses or multi-entity accounting require automated categorization
At these thresholds, the cost of manual processing and uncontrolled spend typically exceeds the cost of a managed T&E platform. The 77% of T&E managers who say their expense platform doesn't fully support their needs often cite this inflection point as the catalyst for evaluating a more capable system [1].
Related terms
- Corporate card: A company-issued payment card that gives employees a centralized way to pay for T&E expenses while giving finance teams real-time spending visibility without waiting for expense submissions.
- Per diem: A fixed daily allowance covering meals and incidentals during business travel, replacing the need to submit individual receipts for every purchase within the allowed categories.
- Business expense: The broader category of costs a company can deduct from taxable income, of which T&E is a significant subset. Tax treatment varies by jurisdiction; consult a tax professional for guidance.
- Duty of care: An employer's obligation to protect employee well-being during business travel, which intersects with T&E data by requiring real-time knowledge of traveler location and contact details.
Sources
[1] Skift and Navan, "State of Corporate Travel and Expense 2026," August 2025, https://navan.com/resources/reports/state-of-corporate-travel-and-expense-2026
[2] Global Business Travel Association (GBTA), "2025 Business Travel Index Outlook," 2025, https://www.gbta.org/research/2025-business-travel-index-outlook-bti/
[3] Forrester Consulting, "The Total Economic Impact of Navan Travel and Expense Management," November 2025, https://navan.com/resources/reports/forrester-tei-report-navan
T&E programs perform best when booking data, expense captures, and policy enforcement share a single system of record. See how Navan manages T&E for mid-market and enterprise teams.
Frequently Asked Questions About Travel and Expense (T&E)