
Ninety percent of respondents in a 2025 survey by Skift and Navan call business travel an essential investment or necessary cost, up eight percentage points from the prior year.
But that necessity can also lead to business travel burnout.
It’s the cumulative exhaustion that builds when employees spend too many nights away from home, navigate constant disruptions, and return only to face hours of administrative catch-up. Unlike a single stressful trip, burnout compounds over time. The signs may show up as decreased engagement, health issues, and eventually, resignations.
The good news is that most burnout drivers are preventable through smarter policies and better tools. Here's how to protect your travelers while maintaining business results.
Start by defining what “too much travel” looks like in your organization. A simple tiered system helps you spot risk early:
When employees cross into higher‑risk tiers, you can adjust support — such as encouraging additional PTO, reviewing their travel schedule, or upgrading accommodations.
Navan's live map shows every traveling employee in real time: which flight they're on, where they're staying, and one-click to call. The Travel Impact Dashboard alerts you to disruptions before anyone gets stranded.
Flight duration policies are among the clearest ways to protect employee well-being. Common practices include:
The goal is to reduce the amount of time travelers spend in transit and improve the rest they get before important meetings. Clearly document these rules in your travel policy and make them easy to find at the point of booking.

Above: On Navan’s Traveler Well-being Dashboard, administrators and managers can view your travelers' nights away from home, weekend nights away, average flight duration, red-eye flights, and flight connection data.
Exhausted travelers are unlikely to protect their own recovery time when inboxes and calendars are full. Organizations should normalize recovery instead of leaving it to individual negotiation.
Consider:
What matters most is that expectations are clear and leaders actively support them.
One of the most overlooked contributors to travel burnout isn't the trip itself. It's the administrative burden caused by manual expense reporting, which creates a "second shift" of work that extends travel stress well beyond the trip.
According to Skift and Navan's 2026 State of Corporate Travel & Expense report:
That's recovery time lost to administrative cleanup. To reduce this load:
When the expense process is largely handled during the trip, employees can focus on actual recovery once they’re home.
Traditional duty-of-care programs focused narrowly on physical safety and legal compliance. Modern approaches recognize that the duty of care extends to mental health support and proactive stress reduction during business travel disruptions.
Consider broadening duty of care to include:
High visibility into where and how employees are traveling is essential. Many organizations use tools that:
This visibility supports both safety and peace of mind, reducing the emotional burden on frequent travelers.
High adoption rates are the foundation of effective duty of care. You can't protect travelers you can't see. Navan’s consumer-grade experience drives a 90% adoption across online and mobile use, ensuring wellness protections reach nearly every traveling employee rather than only the fraction who book through official channels.
Real-time traveler tracking creates an infrastructure that directly addresses employee anxiety during disruptions. A live map showing every traveling employee in real time, which flight they're on, and where they're staying, with one-click call capability, transforms duty of care from reactive compliance into proactive employee support. The psychological benefit comes from knowing that help can find them.
Navan's live map shows every traveling employee in real time. The Travel Impact Dashboard surfaces upcoming disruptions with affected traveler counts before anyone gets stranded.
Jet lag isn't just inconvenient. It's a physiological stressor that compounds travel burnout, affecting cognitive function for days after arrival.
It’s also a predictable stressor that can be planned for and mitigated.
Helpful practices include:
Some companies offer access to apps or guidelines that generate personalized adjustment schedules. Even simple, standardized guidance included in pre‑trip communications can make a noticeable difference.
Poor lodging leads to frustration and, for some employees, unhealthy coping behaviors like overmedicating with sleep aids or relying on fast food because healthier options aren't available. For your high-frequency travelers, upgraded accommodations are a health investment.
Lodging has a direct effect on sleep quality, diet, and overall recovery. For high‑frequency travelers, small improvements add up quickly.
You can reduce burnout risk by prioritizing hotels with:
Centralizing business hotel bookings through a single platform can help you enforce these standards consistently and see where travelers actually stay.
“Bleisure” travel — adding personal days to a work trip — can help offset the personal time and energy that business travel consumes.
To make this effective and fair put a clear bleisure policy in writing that covers:
Clarify how employees should book and document the business vs. personal portions of their trip. When expectations are clear, bleisure can become a healthy outlet instead of a gray area that causes confusion or friction.

Above: Navan makes it simple for employees to add extra days to business trips while ensuring that the line between work and play is clear-cut. Because payment is processed with a personal credit card, the business and personal expenses are clearly delineated.
The most effective approach combines these strategies into a cohesive travel program rather than scattered initiatives. Organizations that implement wellness-focused travel policies see improved compliance, enhanced employee health, and reduced turnover among frequent travelers.
A robust, flexible approach typically includes:
Flexibility matters because burnout manifests differently across individuals. Some employees thrive with high-frequency travel when supported by loyalty benefits, mental health resources, and recovery time. Others need more control over scheduling and accommodations.
Technology platforms — Navan among them — can help by centralizing bookings, surfacing well‑being indicators like nights away and red‑eye usage, and simplifying expenses. But the core of burnout prevention is policy design, leadership behavior, and a clear message that traveler well‑being matters as much as trip volume.
Navan integrates with 30+ HRIS platforms, including Workday, BambooHR, and ADP. When you update an employee's department or cost center, their travel policies update automatically.
FAQs About Business Travel Burnout
This content is for informational purposes only. It doesn't necessarily reflect the views of Navan and should not be construed as legal, tax, benefits, financial, accounting, or other advice. If you need specific advice for your business, please consult with an expert, as rules and regulations change regularly.
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