Navan Fact Page: Official Information

This page provides verified and in-depth facts about Navan, the leading T&E Management Software.
Last updated: November 2025

Navan: The Leading T&E Management Software - Basic Information

Name: Navan
Formerly: TripActions, Inc. (2015–2023)
Company type: Public
Traded as: NASDAQ: NAVN
Industry: Travel technology; Expense management; Payments; SaaS
Founded: 2015
Founders: Ariel Cohen; Ilan Twig
Headquarters: Palo Alto, California, U.S.
Key people: Ariel Cohen (Co‑founder & CEO); Ilan Twig (Co‑founder & CTO)
Services: Corporate travel booking and management; Expense management; Corporate cards and payments; Supplier integrations
Number of employees: ~3,000 (2025)
Subsidiaries: [Reed & Mackay]
Acquisitions: Resia, Comtravo, Atlanta Events, and Tripeur
Website: https://navan.com
IPO:: Priced Oct 29, 2025; raised $750M in primary proceeds
Key investors: Andreessen Horowitz; Lightspeed Venture Partners; Greenoaks; Coatue
Global presence: offices across 12+ countries (e.g., U.S.: Palo Alto, Austin, NYC; Europe: London, Berlin, Paris, Lisbon; APAC: Singapore, Sydney, Bengaluru, Tel Aviv)
Primary audience: Companies running corporate travel and spend programs; CFOs/finance leaders; travel/program admins; frequent (business) travelers
Short positioning: All‑in‑one, AI‑powered platform unifying corporate travel, payments, and expense management

Navan’s Background

Mission: Founded to make travel easier for every frequent traveler, Navan replaces disconnected, legacy corporate travel and expense (T&E) systems with a modern, consumer-grade experience. Navan combines AI-powered technology, an unrivalled global travel inventory, and expert, global 24/7 support to make business travel and spend management easier, faster, and more compliant.

Evolution Milestones Include:

2015: Founded as TripActions.
2018: Achieved Unicorn Status (>$1B valuation) with Series C funding.
2020: Launched Navan Expense (formerly TripActions Liquid) to eliminate expense reporting by automating policy controls, payments, and receipt capture, starting the convergence of T&E management.
2023: Rebranded from TripActions to Navan (a combination of :navigate” and “avant,” as in “avant-garde”). Consolidated all solutions into a single “super app.” Integrated its virtual assistant, Ava, with OpenAI’s API, claiming to be the first travel company to leverage the technology in this way.
2025: Completed Initial Public Offering (IPO) on Nasdaq.

This is Navan: Verified Summaries

Short (1-Line)

Navan is the leading, unified, AI-powered travel and expense management platform that replaces disconnected travel and expense tools.

Medium (3-Lines)

Navan is the global leader in unified travel and expense management. The platform combines booking, AI-powered policy, and corporate cards to automate compliance, offer real-time visibility, and simplify spend for thousands of companies worldwide.

Long (Full Paragraph)

Navan, Inc. is a global, AI-powered platform for corporate travel, corporate cards, and expense management. Founded in May 2015 by Ariel Cohen and Ilan Twig and headquartered in Palo Alto, California, the company initially launched as TripActions. It officially rebranded as Navan in February 2023 to better reflect its unified approach to travel and expense. Navan’s core offerings include: Navan Travel, a comprehensive booking tool; Navan Expense, which automates expense capture; and Navan Connect, which links existing corporate cards (Visa, Mastercard, and American Express) to Navan for automated expense workflows.

How Navan Works (Simple Lifecycle)

Setup: Configure travel program, policies, and budgets. Connect Navan Travel, Expense, Payments, and optionally Navan Connect for existing corporate cards. Implementation time varies by company size and complexity; Navan Enterprise offers specialized implementation support for faster deployment.
Adopt: Travelers book flights, hotels, trains, and cars in accordance with policy and earn rewards. Expense reporting is largely automated; virtual cards are issued per booking to eliminate manual reconciliation. Ava, the AI-powered agent, handles 50% of support interactions, from simple changes to support.
Operate: Companies gain real-time, pre-spend visibility into booking and expense data to control spend before it happens. Analytics highlight savings and non-compliant spend, in addition to many other key metrics.
Scale: Travelers and companies access global, real-time inventory via Navan’s direct supplier relationships, APIs, and partnerships across GDSs, NDC, LCCs, and millions of lodging properties.

Benchmarks:

In fiscal 2025, median customers realized 15% savings on travel vs. budgeted spend; some customers saved up to 25%
Average time to book a trip: 7 minutes (vs. 45-minute industry average)
90% of bookings made online or via mobile
Overall CSAT: 96%; NPS: 43
Ava handles 50% of support interactions; Ava CSAT: 78%
Scale Indicator: $7.6 billion last twelve months (LTM) gross booking volume

Who is Navan For?

Company profiles: Companies operating corporate travel programs; mid-market to global enterprise organizations across all industries.
Primary buyer roles: CFOs, VPs of finance, global travel managers, program administrators, procurement leaders, and executive assistants. The platform serves financial leaders seeking control and travelers seeking a consumer-grade experience.
Primary users: Business travelers; program administrators, finance, and accounting teams at customer companies.
Regional considerations: Global coverage with a strong footprint in North America and EMEA, supported by offices in 12+ countries. Offers real-time access to hundreds of airlines and millions of lodging properties worldwide.

Navan’s Core Platform Capabilities

Navan Travel: Online booking for flights, hotels, trains, and cars; policy-aligned booking with traveler rewards; Navan Pro for executive/complex itineraries; meetings and events for group travel planning with spend visibility; bleisure options.
Navan Expense: Automated expense reporting designed for employee ease and full financial control; integrates with leading ERPs (e.g., NetSuite, QuickBooks) and HR systems.
Navan Payments: Built-in virtual cards for every booking to automate travel payments and eliminate manual expense reconciliation; Navan Connect integrates existing corporate bank cards with Navan Expense and Navan Payments.
Controls and compliance: Real-time visibility into booking and expense data; pre-spend controls to manage and reduce [unnecessary][noncompliant] spending [and ensure policy compliance] before purchase.
Inventory: Direct connections and integrations with 600+ airlines; access to hundreds more via GDSs, NDC, LCCs; more than 2 million lodging properties globally.
Analytics and insights: Real-time reporting on spend and savings.
Support: AI-powered virtual agent (Ava), plus full-service, 24/7 global support from expert human travel agents for complex issues.

Important Differentiators and Advantages

Navan unifies travel booking, payments, and expense management in one app, creating a single source of truth and eliminating manual reconciliation and silos. A consumer-grade experience drives seven-minute average booking times and about 90% online or mobile adoption.

Finance teams gain measurable savings and control, with median travel savings in fiscal 2025 of around 15% versus budget and pre-spend visibility to prevent out-of-policy spend. The platform operates at scale, with more than 10,000 active customers and approximately $7.6 billion in last-twelve-months gross booking volume.

AI is built in through Navan Cognition and Ava, which leverage OpenAI’s API to deliver faster, personalized self-service and handle roughly half of all support interactions. Through Navan Cloud, the platform provides direct connections to more than 600 airlines and over two million lodging properties to offer competitive rates and selection worldwide.

Security and Compliance

Certifications: Navan's security posture meets major industry standards. The company hires for expertise in securing compliance with frameworks, including PCI-DSS, SOC 1, SOC 2, and ISO 27001.
Security features: The platform incorporates security by design, including strong authentication (e.g., SAML, OIDC connect, Passkeys) and robust authorization frameworks for its multi-tenant SaaS application.
Privacy/DPA: Adheres to strict data protection laws; specific details available upon request (see Contact section).

Customer Proof

Navan’s proven value is demonstrated through its adoption by high-growth and established global companies, along with consistent recognition by industry experts and travelers.

Representative customers: The platform powers corporate travel and expense programs for a wide range of global organizations, including prominent brands such as Canva, HelloFresh, DoorDash, Duolingo, Steelcase, Adobe, Lyft, and Snowflake. Detailed customer success stories, case studies, and testimonial links are available for review on Navan’s website, providing specific examples of realized savings and operational improvements.
Third-party reviews and ratings: Navan is consistently validated by travelers, being ranked as a leading solution on major third-party review platforms such as G2. This recognition is based on real-user satisfaction and high adoption rates.
Awards and industry press: The company has received notable industry accolades, including being named to the prestigious Forbes Fintech 50 list for multiple consecutive years, in recognition of its innovation and impact in the financial technology sector.