New TripActions Dashboard Gives Companies Insights Into Traveler Well-Being

Employee well-being is quickly becoming a central consideration for many companies as travel resumes, and insight into traveler health and habits is a valuable metric to track when building and deploying policy. This week, TripActions has a new, industry-defining well-being dashboard that provides the tools that program administrators need.

More than two years after the pandemic began, employers and employees still feel mental fatigue, affecting their overall health and well-being. The echo of the Great Resignation is still ringing; employers — who want to attract and retain talent — are increasingly responding to employee needs and mental and physical well-being at the top of their priority list. It’s no surprise, then, that employee well-being is one of the most critical global HR trends of 2022 and why companies are looking for insights into the well-being of their employees. According to a recent Modern Health report, “Fifty-two percent of C-level respondents said they planned to help managers identify signs and symptoms of burnout, stress, or other mental health needs."

What does well-being mean for business travel?

TripActions booking volumes have surged as the post-pandemic industry recovers; booking data show that the average customer booked 2.25 flights in the last three months (1.5x more than over the same period in 2021) with 8% of all flights consisting of overnight travel (red-eyes). Additionally, with teams now distributed, the average number of travelers booking flights per company per month has increased 17% for mid-market and 16% for enterprise companies as compared to pre-pandemic.*

The sprint to get back on the road and the shift to new hybrid work means there may be fewer hours in the office, but more time face-to-face with dispersed teams, customers, and suppliers — and with more time spent on the road, employee well-being will be affected.

Visibility and insights into well-being data

With business travel going from zero to 100, who’s keeping an eye on travelers’ well-being? And most importantly, how are team managers, department heads, or travel admins able to visualize key traveler well-being indicators? TripActions’ answer: surfacing data and insights through the Traveler Well-Being Dashboard. Administrators now have visibility into important traveler well-being status such as:

• Nights and weekend nights away
• Flight duration
• Red-eye bookings
• Number of connections
• Layover length

These data help gauge the well-being of travelers and empower team, travel, and department managers to make critical decisions about policies, staffing, and paid time off.

"With hybrid work and distributed teams becoming the norm, having visibility into group and employee travel well-being has never been more important or more of a challenge,” says Nina Herold, TripActions’ Chief Product Operations Officer. “TripActions’ Traveler Well-Being Dashboard addresses the challenge by empowering team managers or admins to monitor factors that affect employee health holistically and at a granular level — and then take action by enacting policy changes or offering some time off.”

The Traveler Well-Being Dashboard is one of several dashboards that grant travel managers instant access to real-time data to better track spending, program performance, and CO2 emissions. Try the Well-Being Dashboard now.

* TripActions analyzed the average number of travelers booking flights per company for April and May 2022, and compared that to the average number of travelers booking flights per company in April and May 2019.