The Global Distribution System (GDS) is a platform that connects travel agents and online travel agencies (OTAs) with airlines, hotels, and car rental companies to book travel services.
What is a Global Distribution System?
A Global Distribution System (GDS) is a computerized network system that facilitates transactions between travel service providers and travel agents or online travel agencies (OTAs). It allows agents to access and book various travel services from multiple suppliers through a single platform.
Key Components of GDS
Travel Service Providers
Airlines: Provide flight information and reservations.
Hotels: Offer room availability and booking options.
Car Rentals: Supply vehicle rental details and reservations.
Other Services: May include insurance, tours, and other travel-related products.
Travel Agents
Traditional Agencies: Use GDS to access and book services for clients.
Online Travel Agencies (OTAs): Leverage GDS to offer travel services on their websites or software.
Major GDS Platforms
Global Distribution Systems (GDS) platforms are essential tools for travel agencies and service providers, each offering unique features and benefits. Here’s a closer look at three major GDS platforms:
Sabre
Established in 1960, Sabre is one of the oldest and largest GDS providers. It has a long history of innovation and leadership in the travel industry.
Amadeus
Founded in 1987, Amadeus is a global leader in technology solutions for the travel industry. It is known for its innovation and comprehensive service offerings.
Travelport
Established in 2001, Travelport is known for its broad range of travel-related products and services. It offers innovative solutions for travel agencies and service providers.
Benefits of Using a GDS
Efficiency: Streamlines the booking process by providing a centralized platform.
Access to Information: Offers real-time data on availability, prices, and bookings.
Increased Reach: Connects agents with a broad range of suppliers and services.
Cost Savings: Reduces the need for multiple systems and platforms, lowering operational costs.
How GDSs Works
Integration with Suppliers: GDS platforms integrate with travel service providers’ systems to receive and update data.
Search and Book: Travel agents search for travel services on the GDS, compare options, and make bookings.
Confirmation and Ticketing: The GDS sends booking confirmations and tickets directly to the agent and the travel service provider.
Future GDS Trends
Integration with AI: Enhancing search capabilities and personalization.
Mobile Compatibility: Adapting platforms for use on mobile devices.
Increased Data Analytics: Leveraging big data to improve decision-making and service offerings.
The Global Distribution System landscape is evolving with the introduction of New Distribution Capability (NDC), a standard developed by the International Air Transport Association (IATA). NDC allows airlines to offer personalized content and dynamic pricing directly to travel agents, enhancing the booking process and improving customer experiences.
Frequently Asked Questions
A GDS simplifies the booking process by providing access to multiple suppliers through a single platform, making finding and booking travel services easier.
Major GDS providers include Sabre, Amadeus, and Travelport, each offering a range of services and features for travel agents and agencies.
Yes, online travel agencies (OTAs) use GDS systems to connect with airlines, hotels, and car rental companies, allowing them to offer a wide range of travel options to their customers.
A Passenger Name Record (PNR) is a digital file stored by airlines with a passenger's travel booking details, including itinerary, personal info, and flight history.
Business travel is any travel conducted by employees for business purposes, including but not limited to travel for events and conferences, company offsites, client meetings, trade fairs, and office visits.
A frequent flyer number is a unique identifier assigned to an individual by an airline’s loyalty or rewards program. It allows the airline to track and credit a passenger with frequent flyer miles and other qualifying activities that earn benefits or privileges.