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How One Small Business, Gipper, Leverages Navan to Save Money and Time

A collage view of a submitted expense on the Navan mobile app, hotel search results using the Navan desktop app, and the Navan corporate card

Gipper ditches TravelPerk and Expensify for Navan's all-in-one travel, expense, and corporate card solution.

Gipper, a graphic design platform made for sports administrators in K–12 schools and collegiate athletic departments, has 36 remote employees in the United States and an additional 27 employees in India. With a significant portion of them traveling to attend scholastic conferences and promote Gipper, the need for a user-friendly travel and expense solution became more urgent. Making the company’s situation worse was that prior to Navan, Gipper’s COO was managing travel for the entire company. That was not only unsustainable but a poor use of the COO’s time.

So Brooklyn Picard, Gipper's partnership activations coordinator, set out to find a better but also cost-effective travel, expense, and corporate card solution for the company.

Challenges

  • Confusion and chaos using manual expense reports
  • One person booking travel for all employees — with a debit card
  • Employees paying for travel and only being reimbursed weeks later
  • Big gaps in visibility and expense reporting due to three different solutions

Results with Navan

  • Single, unified T&E solution
  • Time savings of 10 hours per week
  • 93% customer satisfaction for support (CSAT)
  • 77 Net Promoter Score (NPS)
  • Reimbursements happen within 24 hours
  • 38% net savings on hotels; 18% net savings overall on travel

A collage view of a Paris trip itinerary on the Navan mobile app and the Navan corporate card

Ready to Use in 3..2..1

“It was so easy,” Picard said. “After watching a couple of videos,  I understood it perfectly.” Within five days of signing up for the all-in-one solution, Gipper employees had received their corporate cards and could start self-booking travel.

"I’m now the star of the company because of Navan. It’s just made everyone’s lives so much easier," said Picard.

A desktop view of travel spend analysis using the Navan app

Conference ROI Simplified

"I’m able to click one button and see the trip and all associated expenses. That’s it. Compared to viewing every expense report, adding them all up, locating and cross-checking each receipt…it saves me an insane amount of time. Without Navan, managing the travel aspect of things would probably be my sole responsibility,” shared Picard.

A view of expense transactions on a dark mode interface using the Navan app and the Navan corporate card

The Navan Card for All Spend

“Ordering a Navan card is now part of almost every employee’s onboarding process,” said Picard.

Navan’s enabled us to get out in front of customers like we never had before. Those in-person opportunities are so instrumental for our team...our close rate from in-person interactions is almost 100 percent. Being able to do that is one of the biggest things for our company.

Brooklyn Picard

Partnership Activations Coordinator

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