What’s the state of corporate T&E? Here’s what 1,500 insiders told us

Consider this:

• 72% of travel managers expect business trip volume to increase in 2025.
• Only 18% of business travellers always book on-platform.

This potentially problematic combination is just one of the insights from The State of Corporate Travel and Expense 2025 — an annual report from Skift and Navan that includes results from our exclusive survey of 1,484 travel managers, finance managers, and road warriors.

The findings offer real insight into what on-the-ground insiders are thinking, feeling, and predicting about every aspect of the T&E process. And those insights could play an important role in the operation of your T&E programme in 2025.

Here’s why this report is a must-read.

For travel managers

Do managers and road warriors expect a higher or lower volume of travel in the year ahead? What about group travel? Bleisure extensions? The report offers answers, and it’s interesting to see where the two groups agree — and where they don’t.

On a tactical level, the report dishes data on how often business travellers book trips off-platform, the surprising reasons behind that decision, and some steps to help combat low compliance.

You’ll also read about the purpose behind all the globetrotting, which amenities travellers want most in business hotels, and what they think about support while on the road. Covered, too, is the pace of adoption for New Distribution Capability (NDC) and the percentage of companies saving money with this technology (hint: it’s high).

For finance managers

Skift and Navan have been conducting this survey for six years straight now, and the historical data lets us spot trends and identify sudden shifts from year to year.

One of the biggest jumps this year was the increase in travellers who say they’re happy with their corporate card solution but feel that their expense management solution doesn’t meet their needs. They also report that their expense submission process remains a burden, and reimbursement times remain slow.

They’re not the only ones complaining — after all, the secret’s out about the capabilities of modern expense management solutions. However, a majority of finance managers report that they still don’t have access to full automation in expense report processing. And there are two features in particular that many finance managers know would improve their efficiency but they don’t currently have.

What are those features? What are managers’ thoughts on all-in-one T&E solutions? And what’s holding companies back from making the switch?

Get these answers and more in this can’t-miss report: The State of Corporate Travel and Expense 2025.