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Campus Cooks Invests in Navan for Unified Travel and Expense Solution

A collage view of a submitted expense on the Navan mobile app, hotel search results using the Navan desktop app, and the Navan corporate card

Since switching to Navan for a seamless travel, expense, and corporate card solution, Campus Cooks has gone from 45 days of waiting for expense reports to real-time visibility.

Campus Cooks provides food and staffing for hundreds of fraternities and sororities across the United States. Specially-trained private chefs provide high-quality, 4 and 5-star meals across 26 states. And to encourage creativity, chefs have the freedom to order fresh and sustainable food by shopping local.

As Campus Cooks grew, the need for a unified and yet dynamic all-in-one travel and expense (T&E) solution to support its diverse business needs quickly became apparent. The company turned to Navan Expense to provide nimble and accurate corporate card and expense tools for its private chefs and frequently traveling management teams.

Challenges Before Navan

  • Poor customer service from incumbent travel provider
  • Zero expense visibility
  • Delayed expense reporting (up to 45 days)
  • Poor UX across multiple solutions

Results with Navan

  • 100% customer satisfaction rating for phone support
  • Real-time visibility of all Navan Expense transactions
  • 95% of company expenses paid using Navan Expense
  • Seamless travel, expense and corporate card experience

The Navan corporate card

Smart Corporate Cards

With fully customizable policy controls built into Navan Expense corporate cards, expense management is automated from swipe to reconciliation.

“Campus Cooks needed a customized program and policy. Navan smart corporate cards save us time and money,” said Stephen Coveleski, Director of Finance at Campus Cooks.

A desktop view of a complete expense spend overview using the Navan app

Eliminating Expense Reports

Today, with 95% of expenses paid via Navan Expense, the company has nearly eliminated the monthly expense report process.

“It’s so easy to use. In my line of work, time is my most valuable resource; by eliminating the monthly expense report process, I gain hours back each month,” said Karen Brennan, Director of Sales and Marketing at Campus Cooks.

Picture of Navan employees shaking hands

Improved Compliance and Hotel Attachment

Campus Cooks has noticed the value of leveraging the buying power of Navan. Program compliance is in the upper 90s, with hotel attachment at 82%. The gamification within the program is working, too, as savings realized have driven the total program cost down from over 5% of annual revenue to less than 3%.

With Campus Cooks having employees across 26 different states, we needed the ability to customize the policy. With Navan Expense, it’s been absolutely amazing to switch policies around at the snap of my fingers. It’s absolutely saved our business!

Stephen Coveleski

Director of Finance

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