Take a proactive approach to duty of care
The standard of care has risen significantly, and ensuring the safety of your employees is critical to corporate travel and risk management. Duty of care is the legal duty and moral responsibility of organizations with employees traveling for business. In times of natural disasters, political unrest, and global health crises, it’s especially critical to have the right tools in place to act smartly on a moment’s notice.
What is Duty of Care?
Duty of care is an organization's moral and legal obligation to care for employees while they're conducting business. As it relates to business travel, duty of care involves ensuring the safety of traveling employees.
Identify and manage business travel risk
With unmatched traveler adoption rates, TripActions is uniquely positioned to help you fulfill duty of care, even in today’s uncertain world. TripActions provides real-time data and insights alongside powerful tools to customize your policies and alert your travelers. Your organization will be able to adapt and respond quickly in times of uncertainty.
We’re with your travelers at all times
Duty of care in corporate travel means having clear visibility into your company’s travel plans. The TripActions incident management team helps keep an eye out for trouble, giving your employees a heads up, and suggests alternate plans before any complications arise. Available by chat, phone, and email 24/7 365 — we’re there to help take care of your travelers.
Ensure business continuity
In addition to providing travelers with access to 24/7 live travel agent support, the suite of TripActions Business Travel Continuity™ features includes advanced reporting, traveler communication tools, and policy controls, enabling your organization to fulfill its duty of care obligations and effectively manage risk.
Best Practices for Duty of Care
- Preparation. Thinking through the range of possible issues that could arise in the field and how to respond to them is a critical first step. When processes are well-established and everyone knows their role, things can run smoothly even in extreme situations.
- Communication. It’s important that as policies and documentation are created, they are clearly communicated with employees. All travelers should understand without a doubt the extent to which support is available and how to get it.
- Visibility. Travel managers should know at a glance which employees are traveling, where they are going, where they are staying and for how long, and most importantly – how to reach them at any given time.
- Facilitation. Having the right tools, people, and policies in place to facilitate quick reactions in the event of something like a global situation is the final step, and one of vital importance.
Employee safety and well-being is always something that’s at the forefront of my mind. When you’re holding major events like ComplexCon where 75% of your employee population is traveling to a location, TripActions is an invaluable tool. Some of our team members simply couldn’t be effective in their jobs without it.
Jay Salim
VP of HR & Operations
