4.7out of5|9K+ reviews

Save big with Navan's travel and expense management software

Name: Navan
Brand: Navan
Rating: 4.7 (9029 reviews)

Make travel and expense enjoyable for employees, effortless for admins, and cost-effective for your company.

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Navan Travel is free* — no platform fees

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Take a closer look at Navan reviews

Navan reviews applaud exceptional ease of use

Even the most powerful platforms fall flat without an exceptional user experience. That's why Navan reviews consistently highlight its ease of use that drives company-wide adoption.

“I was reluctant to learn a new system, but found Navan very easy to use and it has several benefits over the traditional legacy systems. I get paid faster, expense are easier to enter, and travel booking is a breeze.” —Sam B.

“I’ve tried a bunch of other expense tools, and most of them feel clunky or take too much time to figure out. With Navan, everything just flows.” —Hemanth K.

Admin view of travel transactions on Navan

Customer reviews rank Navan's 24/7 support team as best-in-class

When minutes matter, in-house expertise makes all the difference. Navan reviews highlight our 24/7 support team's ability to resolve issues in real time.

“Their customer service team via chat is also great and always ensure that I get the best support that I need, especially during unforeseen circumstances.” —Mac B.

“At the airport with flight delays, I can jump on a chat with a real person who will work to figure out alternatives.” —Robert

”Very rarely are there problems but whenever there's any confusion, their support is top notch.” —Josh M.

Navan reviews set a new standard in T&E

Navan tops the charts in travel and expense according to real users

Ease of BookingBook flights, hotels, and cars in minutes, not hours.

95%

User, Role, and Access ManagementTailor permissions for the right people instantly.

93%

Itinerary ManagementKeep entire trips organized in one place, accessible anywhere.

94%

Business Tool IntegrationConnect your existing tools for effortless workflows.

92%

Trip NotificationsGet travel alerts and updates in real time.

95%

ReportingTurn travel and expense data into actionable insights.

93%

Policy Compliance ManagementSafeguard compliance with automated policy enforcement.

92%

Performance and ReliabilityCount on consistent uptime for booking and managing travel.

95%

Source: https://www.g2.com/products/navan-formerly-tripactions/features

Explore more Navan reviews

“I love that the filtering and searching options are thorough. I have the ability to sort and filter by hotel group, airline alliance, etc.”

Yvonne W.

"Great product to plan business trips and manage expenses on the go with the mobile app. I've used different products in the past and Navan shows top-tier in what they do."

Randy P.

"Managing travel and being able to refer back to past travel bookings is so helpful. You can re-book a hotel that you liked from before simply by looking up your past bookings."

Crystal V.

"Love Navan! We have started to mandate the usage of Navan and our employees have had nothing but a positive experience with it. It is nice to be able to know from a safety standpoint where our employees are when booking for travel."

Emily M.

“Navan has significantly simplified my travel planning experience by serving as a comprehensive single source for all my needs.”

Verified User

“This app makes booking any and all travel easy. From plane tickets to car rentals to hotels. Their rates are great!”

Alan P.

“I use Navan through work for all of my work travel needs, and it is SO easy to use. I go on at least 5 trips a year for work, and so I use it often. It includes many features, my favorite being that it keeps track of all of my memberships and then gives me the best deal for those while booking for work.”

Reem C.

“I appreciate that I’m able to book all travel and accommodations through Navan, as well as submit travel-related expenses. The app makes it super-easy to do this on the go, so I’m not saving and submitting receipts through a spreadsheet expense report when I return home from a trip.”

Shannon H.

“I love how it is integrated with our corporate virtual expense credit card so that I am not paying out of pocket for things, only to wait to be reimbursed later.”

Avi L.

“It was really easy to set up the app so that any receipts can be emailed in, then the app just picks up everything it needs for the expense automatically.”

Tim L.

“No need to worry about receipts. Huge time savings for me and my team. And the new branding and ease of use of the app are amazing. Definitely recommend it to business travelers. The Naval Expense app (formerly Liquid) is life-changing.”

Meagen E.

“Navan made my work travel effortless and easy to upload receipts as you go!”

Valerie H.

“You can add an expense from your phone. Amazing feature. I do my expenses in real time!”

Verified User

“The AI/image recognition built in for receipts is spot on. I can ”stream” upload expenses as I have them, and it doesn’t take me more than 30 seconds to submit while doing it on the road.”

Nick S.

“It is very user-friendly and has such an easy app to use. It’s easy and simple to book a trip and to send our finance team our expenses.”

Stanley S.

“After using a few different solutions at previous companies that looked like the UI hadn’t been updated since 2005, switching to Navan at my new company was so exciting. It is very user-friendly — booking work travel and submitting expenses are quick.”

Kyleigh O.

“Navan is so simple to use, the process of uploading an invoice/expense is so easy, and all the information populates for you — and you get a side of funny jokes to enjoy as you complete the form! It lightens up those tense office days. Thanks for a little sunshine in my day!”

Verified User

“Very easy to upload a receipt and get a refund or correct things from both a manager and individual contributor standpoint. It’s user-friendly on both sides.”

Sarah A.

“It’s extremely easy to just boot the app up, scan a receipt, and send it in. Then it’s usually auto-approved on a set of criteria that you follow from the app, which is easy to find. It’s easy to manage your budgets and keep track because, thankfully, it is all in the same area.”

Claud H.

"Best expense tool on the market."

Jacob W.

"Great business trip tool, on par with more emblazoned names. The UI/UX is very slick, modern and pleasant. I like the many comparison options as well as the rewards offered."

Mike T.

"Navan is the future of expenses. My overall experience with Navan has been great! It’s easy to use, intuitive, and makes managing expenses a breeze. Uploading receipts is quick, and the navigation is seamless, saving me time and effort."

Shade A.

"Navan is really cool! I really like traveling with Navan. Easy to use and has some cool features."

William G.

“The UX of the app was amazing, uploading expenses is really simple, and it guides you all the way through the process. I really never got lost using the app even as a newbie.”

Gabriel G.

“It’s very easy to go through all the steps of booking flights and accommodation. All needed information is well displayed, and it’s easy to go back and forward in the booking process.”

Cláudio R.

“The platform is user-friendly, and the continuous updates have been incredibly helpful in streamlining our processes.”

Silvia C.

“The user interface is very awesome. Easy to use. The OCR Technology that Navan is using is just ultimate. Scans any receipt in seconds with almost 98% accurate details.”

Rohan D.

“The interface is clean, intuitive, and makes it easy to find what I need, whether I’m booking travel or submitting expenses.”

Verified User

“Booking through Navan is super-easy, especially to compare various costs between flights, hotels, and rental companies, without having to go to many different sites.”

Gina M.

“Navan is easy to use, either on your computer or on your phone. It’s convenient when I need to book a hotel last minute while travelling for work.”

Verified User

“Navan made my work travel effortless and easy to upload receipts as you go!”

Valerie H.

“Navan made my work travel effortless and easy to upload receipts as you go!”

Valerie H.

“Not complicated, not fussy, very easy to use without training. Don’t have to break expenses out by specific dates or weeks.”

Sharon P.

“Navan’s interface was very easy for booking my hotel and flights for a recent work trip. I was pleasantly surprised with how easy it was to change my flight in the platform as well.”

Verified User

Navan is the #1 rated travel and expense platform

Navan earns its top-rated status as the only all-in-one solution that seamlessly integrates travel booking and expense management. Companies worldwide award it perfect satisfaction scores and No. 1 rankings across major categories.

G2

With ease of use, productivity, and user experience as most-mentioned pros.

G2

With ease of use, productivity, and user experience as most-mentioned pros.

Capterra

Capterra reviews rave about Navan’s customer support and company savings.

Capterra

Capterra reviews rave about Navan’s customer support and company savings.

Google Play

Navan for Android devices has 100K downloads and counting.

Google Play

Navan for Android devices has 100K downloads and counting.

App Store

Over 12,000 ratings put Navan’s iOS app at a 4.8 rating.

App Store

Over 12,000 ratings put Navan’s iOS app at a 4.8 rating.

Why teams love Navan

Custom budget controls
Set spend rules once and let Navan do the work. Employees see what’s in and out of their policy.
Easy approval flows
Determine which types of transactions need review and who reviews them.
Increased savings
Boost your bottom line with proactive policies, negotiated travel rates, Navan Rewards, and more.
Global travel selection
Access an unrivaled inventory sourced from aggregators, our partners, and more — in one place.
Actionable insights
Track company-wide travel and expense in one place and get smart savings suggestions.

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Fall 2025 G2 rankings

Navan: Rated #1 by customers around the world

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