The Unique Technologies Behind Navan’s Superior Travel Support
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The Unique Technologies Behind Navan’s Superior Travel Support
About this webinar:
Join Navan travel experts on Wednesday, October 1, at 11 a.m. ET (8 a.m. PT / 4 p.m. BST) for an inside look at how Travel Agents use our proprietary tooling — TravelXen, our travel agent platform, and Ava, our agentic AI assistant — to deliver faster, more personalized travel support.
In this live session, Dane Molter, SVP of travel product, and Shauntel Lizzarazo, senior director of client experience, will share how Navan blends cutting-edge travel technology with human expertise to keep travelers confident, informed, and on the move — no matter how complex the journey.
You'll learn how:
1.
TravelXen equips Travel Agents with comprehensive contextual information, visualization tools, and traveler preferences to deliver truly personalized support across all communication channels.
2.
Ava AI efficiently handles thousands of routine interactions daily, resolving nearly half of support issues instantly while seamlessly transferring complex matters to specialized agents.
3.
Our technology preserves context between channels and maintains direct connections to travel providers, enhancing — not replacing — human expertise, so travelers feel supported.
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