Navan LogoNavan Logo
Navan LogoNavan Logo
Log in

Navan reviews: what our users say

Thinking about managing travel and expense with Navan? Check out these reviews on sites like G2, Capterra, and more.

Go to Navan →
By continuing, you agree to receive marketing communications. See our Privacy Policy
User reviews of NavanUser reviews of Navan

Trusted by thousands of companies

unilever-blueheineken-blueprimark-bluepinterest-bluezoom-bluehello-fresh-blueinforma-bluewayfair-bluesumup-bluePaysafe logo
unilever-blueheineken-blueprimark-bluepinterest-bluezoom-bluehello-fresh-blueinforma-bluewayfair-bluesumup-bluePaysafe logo

Navan is the #1 rated travel and expense platform

 

G2

Ease of use, productivity, and user experience are the most-mentioned pros.
Navan is ranked 4.7/5 on G2
 

G2

Ease of use, productivity, and user experience are the most-mentioned pros.
Navan is ranked 4.7/5 on G2
 

Capterra

Reviews on Capterra rave about Navan’s customer support and company savings.
Navan is ranked 4.6/5 on Capterra
 

Capterra

Reviews on Capterra rave about Navan’s customer support and company savings.
Navan is ranked 4.6/5 on Capterra
 

Google Play

Navan for Android devices has 100K downloads and counting.
Navan is ranked 4.0/5 on Google Play
 

Google Play

Navan for Android devices has 100K downloads and counting.
Navan is ranked 4.0/5 on Google Play
 

App Store

Users give Navan’s iOS app a 4.7 rating.
Navan is ranked 4.7/5 on the App Store
 

App Store

Users give Navan’s iOS app a 4.7 rating.
Navan is ranked 4.7/5 on the App Store

Navan is setting a new standard in T&E

Ease of booking
95%
User, role, and access management
93%
Itinerary management
94%
Business tool integration
92%
Trip notifications
95%
Reporting
93%
Policy compliance management
92%
Performance and reliability
95%
Source: https://www.g2.com/products/navan-formerly-tripactions/features

Take a closer look at Navan reviews

Navan reviews applaud exceptional ease of use

Even the most powerful platforms fall flat without an exceptional user experience. A recurring theme in reviews of Navan is its ease of use that drives company-wide adoption.


“I was reluctant to learn a new system, but found Navan very easy to use and it has several benefits over the traditional legacy systems. I get paid faster, expense are easier to enter, and travel booking is a breeze.” - Sam B.


“I’ve tried a bunch of other expense tools, and most of them feel clunky or take too much time to figure out. With Navan, everything just flows.” - Hemanth K.

Admin view of travel transactions on NavanAdmin view of travel transactions on Navan

Customer reviews rank Navan's 24/7 support team as best-in-class

When minutes matter, in-house expertise makes all the difference. Navan reviews highlight our 24/7 support team's ability to resolve issues in real time.


“Their customer service team via chat is also great and always ensure that I get the best support that I need, especially during unforeseen circumstances.” Mac B.


“At the airport with flight delays, I can jump on a chat with a real person who will work to figure out alternatives.” Robert


 ”Very rarely are there problems but whenever there's any confusion, their support is top notch.” Josh M.

Example of an easy flight change on NavanExample of an easy flight change on Navan

Why teams love Navan

  • Custom budget controls

    Set spend rules once and let Navan do the work. Employees see what’s in and out of their policy.

  • Easy approval flows

    Determine which types of transactions need review and who reviews them.

  • Increased savings

    Boost your bottom line with proactive policies, negotiated travel rates, Navan Rewards, and more.

  • Global travel selection

    Access an unrivalled inventory sourced from aggregators, our partners, and more — all in one place.

  • Actionable insights

    Track company-wide travel and expense in one place and get smart savings suggestions.

Get started
Fall 2025 G2 rankings

Navan: rated #1 by customers around the world

Navan ranks as leader in five G2 Winter 2025 user review categoriesNavan ranks as leader in five G2 Winter 2025 user review categories

Explore more Navan reviews

On searching for travel:
“I love that the filtering and searching options are thorough. I have the ability to sort and filter by hotel group, airline alliance, etc.” Yvonne W.

On submitting expenses:
“I can now intuitively scan a receipt, it reads all of the information, and can submit for reimbursement literally before I get to my car.” Jon B.

On the mobile app:
“I usually book on the computer, but the mobile app is nice in that it mirrors the functionality of the desktop website.” Verified user

On accounting processes:
“It helps our accounting department manage all company purchases with ease. It makes their lives so much easier.” Gage A.

On duty of care:
“Knowing where your travellers are at any time and having their contact information readily available in the tool is one of the better features.” Joseph D.

On platform performance:
“Of note, performance is very consistent and we haven't struggled with outages, latency, or downtime.” Verified User

On integrations:
“As the administrator for my company, I can see a large amount of detail for my employees' credit card purchases and can itemise the expenses so the integration with my accounting software works just how I need it to.” Donna B.

On saving money:
“Navan first and foremost is very user friendly -- they have high adoption from users, a very large inventory and are continuously innovating. It is easy to implement, easy to maintain and drives material travel savings.” Julianna W.

See where Navan
will take your company

Get started
Navan - Business Travel Solutions & Expense Management
  • Website Terms of Use
  • Privacy
  • Security policy
  • Modern Slavery Statement
  • Google Play Store
© 2026 Navan
Navan - Business Travel Solutions & Expense Management
  • Google Play Store
  • Website Terms of Use
  • Privacy
  • Security policy
  • Modern Slavery Statement
The Navan card is issued by Celtic Bank (Member FDIC), Stripe Technology Europe Limited, Stripe Payments UK Limited, Adyen N.V. (EU), Adyen N.V. San Francisco Branch (US), and Adyen N.V. London Branch (UK)
© 2026 Navan