Navan reviews: what our users say

Thinking about managing travel and expense with Navan? Check out these reviews on sites like G2, Capterra, and more.

Trusted by thousands of companies

Navan is the #1 rated travel and expense platform

G2

Ease of use, productivity, and user experience are the most-mentioned pros.

G2

Ease of use, productivity, and user experience are the most-mentioned pros.

Capterra

Reviews on Capterra rave about Navan’s customer support and company savings.

Capterra

Reviews on Capterra rave about Navan’s customer support and company savings.

Google Play

Navan for Android devices has 100K downloads and counting.

Google Play

Navan for Android devices has 100K downloads and counting.

App Store

Users give Navan’s iOS app a 4.7 rating.

App Store

Users give Navan’s iOS app a 4.7 rating.

Navan is setting a new standard in T&E

Ease of booking

95%

User, role, and access management

93%

Itinerary management

94%

Business tool integration

92%

Trip notifications

95%

Reporting

93%

Policy compliance management

92%

Performance and reliability

95%

Source: https://www.g2.com/products/navan-formerly-tripactions/features

Take a closer look at Navan reviews

Navan reviews applaud exceptional ease of use

Even the most powerful platforms fall flat without an exceptional user experience. A recurring theme in reviews of Navan is its ease of use that drives company-wide adoption.

“I was reluctant to learn a new system, but found Navan very easy to use and it has several benefits over the traditional legacy systems. I get paid faster, expense are easier to enter, and travel booking is a breeze.” - Sam B.

“I’ve tried a bunch of other expense tools, and most of them feel clunky or take too much time to figure out. With Navan, everything just flows.” - Hemanth K.

Admin view of travel transactions on Navan

Customer reviews rank Navan's 24/7 support team as best-in-class

When minutes matter, in-house expertise makes all the difference. Navan reviews highlight our 24/7 support team's ability to resolve issues in real time.

“Their customer service team via chat is also great and always ensure that I get the best support that I need, especially during unforeseen circumstances.” Mac B.

“At the airport with flight delays, I can jump on a chat with a real person who will work to figure out alternatives.” Robert

”Very rarely are there problems but whenever there's any confusion, their support is top notch.” Josh M.

Example of an easy flight change on Navan

Why teams love Navan

Custom budget controls
Set spend rules once and let Navan do the work. Employees see what’s in and out of their policy.
Easy approval flows
Determine which types of transactions need review and who reviews them.
Increased savings
Boost your bottom line with proactive policies, negotiated travel rates, Navan Rewards, and more.
Global travel selection
Access an unrivalled inventory sourced from aggregators, our partners, and more — all in one place.
Actionable insights
Track company-wide travel and expense in one place and get smart savings suggestions.

G2 Winter Report 2025

Navan: rated #1 by customers around the world

Explore more Navan reviews

On searching for travel:

“I love that the filtering and searching options are thorough. I have the ability to sort and filter by hotel group, airline alliance, etc.” Yvonne W.

On submitting expenses:

“I can now intuitively scan a receipt, it reads all of the information, and can submit for reimbursement literally before I get to my car.” Jon B.

On the mobile app:

“I usually book on the computer, but the mobile app is nice in that it mirrors the functionality of the desktop website.” Verified user

On accounting processes:

“It helps our accounting department manage all company purchases with ease. It makes their lives so much easier.” Gage A.

On duty of care:

“Knowing where your travellers are at any time and having their contact information readily available in the tool is one of the better features.” Joseph D.

On platform performance:

“Of note, performance is very consistent and we haven't struggled with outages, latency, or downtime.” Verified User

On integrations:

“As the administrator for my company, I can see a large amount of detail for my employees' credit card purchases and can itemise the expenses so the integration with my accounting software works just how I need it to.” Donna B.

On saving money:

“Navan first and foremost is very user friendly -- they have high adoption from users, a very large inventory and are continuously innovating. It is easy to implement, easy to maintain and drives material travel savings.” Julianna W.