SMB Sales Manager

Location:London, UK

Department:Sales

As part of continuous growth and innovation we are now expanding and have a brand new global segment.  The new SMB team in EMEA will onboard customers from small companies with 1-100 employees.

This role will project manage the development of this new segment across EMEA.  Working closely with key global stakeholders you will create processes and develop strategies to ensure this segment’s revenue success in this region.

We are looking for a natural leader who can not only scale an effective process but also inspire, coach and manage a team of SMB Account Executives.

Our ideal candidate has been in a "build" or "start up" role previously and also managed a revenue generating team in a scale up software company.

 

What You’ll Do:

Project management:

  • Work with our global Growth team to create an effective programme of lead generation specially for self sign up.

  • Monitor and adjust based on results of quality conversions and number of demo requests.

  • Scale our new “Self serve” product from new offering to commercial success.

SMB team management:

  • Recruit and develop a team of exceptional SMB Account Executives across our EMEA offices

  • Oversee day-to-day AE activity while setting clear expectations and managing performance goals

  • Responsible for accurately forecasting and delivering on monthly/quarterly sales revenue targets

  • Strong understanding of the Navan products and value proposition within the market

  • Ability to build strong relationships with customers and key stakeholders

  • Strong ability to give and receive feedback thoughtfully and develop team members

 

What We’re Looking For:

  • Experience in a "first person on ground", "project management" or "scale" role

  • Experience building out process in a revenue generating department 

  • Experience working with key internal stakeholders making requests for needs 

  • Experience as a people leader or manager in a Go To Market / sales / revenue generation department

  • Previous experience as an Sales Account Executive / individual contributor

  • Strong personal track record of achieving sales targets 

  • Experience using Salesforce for accurate forecasting

  • Experienced in hiring and training talent at scale

 

Navan About Us

Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control.

Navan’s investors include visionaries like Andreessen Horowitz, Lightspeed Ventures, Greenoaks, Zeev Ventures, and entrepreneurs Lee Fixel, Adam Bain, and Elad Gil. In Oct 2022, Navan announced its Series G upround at a post-money valuation of $9.2B to help accelerate future growth plans.

In April 2023, Navan expanded in the Indian market with the acquisition of Tripeur, a modern, people-centric corporate travel and expense management company. The group’s fifth acquisition in under two years, Tripeur joined the Navan Group alongside Spanish meetings and events specialists, Atlanta Events & Corporate Travel Consultants; Berlin-based modern travel management company, Comtravo; leading Scandinavian travel agency Resia AB; and London-based high-touch TMC, Reed & Mackay.

At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation. All voices are valued here and you’ll have the resources, tools, and training you’ll need to do the best work of your life.

Our Benefits

We realize benefits are important as they support keeping you at your best at all times. Our benefits are here for you if you get sick or hurt, help you save for now and later, encourage you to take time off work and travel, and provide perks specific to being a Navan employee both in and out of the office.

Workplace Policy

Navan believes in the value of in-person connections, whether that is sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improves company culture and drives business results. Navan invests in global office spaces — in the US, Germany, France, Spain, and the UK, among others — that feel welcoming and offers perks such as lunches and happy hours to create a strong team environment to help you do your best work. We operate on a hybrid working model, which we define as three days a week in-office. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at talent-accommodations@navan.com.

Candidate Privacy Notice

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